I cannot print reports since I switched from Windows 7 to windows 10.

How do I correct this so I can print reports?

Best Answers

  • ps56kps56k ✭✭✭✭✭
    Accepted Answer
    There are TWO menu items for Setup Printer .... one for Reports, one for Checks

    Quicken 2019 Deluxe - Subscription - Windows 10

Answers

  • NotACPANotACPA SuperUser ✭✭✭✭✭
    Have you done the FILE, Printer Setup (in Q)  since the switch?
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • myumcbooksmyumcbooks Member ✭✭
    Yes, I have tried and completed "validate & repair . I have printed email attachments and a file from My Word Start program. Quicken seems to be the only thing I can't print a report from.
  • Greg_the_GeekGreg_the_Geek SuperUser ✭✭✭✭✭
    As @NotACPA asked, have you tried going to File --> Printer Setup --> For Reports/Graphs...? When the window opens, is you printer listed? Use the down arrow to see all the printers in the Printer: box.
    Quicken 2017 H&B - Windows 10
  • myumcbooksmyumcbooks Member ✭✭
    Yes I have done this and my printer appears when the window opens.
  • NotACPANotACPA SuperUser ✭✭✭✭✭
    OK, let's try an experiment.
    Do CTRL-A and look in the "# of Transactions" column to find your account with the LEAST number of transactions ... and double click on it to select it.
    That should take you to the account register.  From there, do CTRL-P.  Did that bring up the "Print Register" dialog?  If yes, click on PRINT.
    Did that work?
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • ps56kps56k SuperUser ✭✭✭✭✭
    Accepted Answer
    There are TWO menu items for Setup Printer .... one for Reports, one for Checks

    Quicken 2019 Deluxe - Subscription - Windows 10
  • Jim_HarmanJim_Harman SuperUser ✭✭✭✭✭
    Another experiment:
    After you click on Print as @NotACPA recommends, click on Print Preview. Does the preview work?
    -- Jim QWin Premier subscription
  • myumcbooksmyumcbooks Member ✭✭
    When I do Control - A do I do this while in Quicken? Also just so you know I do not pull transactions directly from our checking account if that matters.
  • myumcbooksmyumcbooks Member ✭✭
    > @ps56k said:
    > There are TWO menu items for Setup Printer .... one for Reports, one for Checks

    I alway chose the one for reports as I do not write checks in this program.
  • myumcbooksmyumcbooks Member ✭✭
    > @NotACPA said:
    > OK, let's try an experiment.Do CTRL-A and look in the "# of Transactions" column to find your account with the LEAST number of transactions ... and double click on it to select it.That should take you to the account register.  From there, do CTRL-P.  Did that bring up the "Print Register" dialog?  If yes, click on PRINT.Did that work?

    Do I do this while in my Quicken program?
  • NotACPANotACPA SuperUser ✭✭✭✭✭
    Where else would you be able to "Print Register", or select the account with the least transactions???
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • myumcbooksmyumcbooks Member ✭✭
    I am sure it was a dumb question as far as you are concerned. Sorry but I am not the computer whiz you are. So I tried it Ctrl-A and I tried Ctrl
    A and got nowhere. I will talk to my tech in the morning and won't take any more of your time.
  • NotACPANotACPA SuperUser ✭✭✭✭✭
    Do you understand that CTRL-A means "Hold down the CTRL key and hit A"?
    That's not "computer whiz" stuff ... that's kindergarten.
    AND, have you tried taking a look at Quicken Help?  That's the F1 key.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • myumcbooksmyumcbooks Member ✭✭
    > @NotACPA said:
    > Do you understand that CTRL-A means "Hold down the CTRL key and hit A"?That's not "computer whiz" stuff ... that's kindergarten.AND, have you tried taking a look at Quicken Help?  That's the F1 key.

    Yes, I knew to hold down the Ctrl key and hit A. Thank you anyway!
  • NotACPANotACPA SuperUser ✭✭✭✭✭
    SO, did you follow the instructions AFTER you hit CTRL-A?  Sure doesn't sound like it.

    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • ps56kps56k SuperUser ✭✭✭✭✭
    > @NotACPA said:
    > OK, let's try an experiment.Do CTRL-A and look.......
    Sorry... but I prefer to give MENU commands that can be easily followed for help vs keyboard  shortcuts
    Quicken 2019 Deluxe - Subscription - Windows 10
  • myumcbooksmyumcbooks Member ✭✭
    I fixed it myself, or should I say it fixed itself as when I turned the computer on this morning and it worked. Just shows you don't have to be a geek, maybe just a wise kindergartener. Thanks every one!
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