Time Machine

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tkr4837
tkr4837 Member ✭✭
in File Conversion and Backup (Mac)
If Quicken for Mac 2019 flies are lost and the trash bin has been emptied, will time machine still have the missing files?
Thanks very much.
Tim
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  • smayer97
    smayer97 SuperUser ✭✭✭✭✭
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    Yes, though it may not be the absolute latest. If you are using the default settings, Time Machine will back up every hour.

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  • Quicken Anja
    Quicken Anja Moderator mod
    edited February 2022
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    Hello @tkr4837,

    Thank you for reaching out to the Community regarding your issue, and I'm sorry to hear that you are experiencing this.

    Time machine does work if you have it enabled, and you will want to navigate to the location where these files would normally be saved before entering the time machine.

    By default, Quicken data and backup files get saved in the hidden library. You can access that by opening Finder > Hold "Option" on your keyboard and click on the "Go" menu at the top of your screen > Select "Library" in the dropdown while holding still holding "Option".

    Once the library opens you can let go of the "Option" key and open the folder called "Application Support", then open the folder called "Quicken". In this folder, you should have 4 different folders-- Backups, Documents, Downloads, and Logs or Log Files. You can either enter time machine once you open the Quicken folder or you can go into Backups or Documents and then enter the time machine. Backups (of course) is where all backup and automatic backup files get saved and Documents is where the master data files get saved.

    Hope this helps and let us know if you have any further questions!

    -Quicken Anja

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  • tkr4837
    tkr4837 Member ✭✭
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    Quicken Anja,
    I did just what you outlined, and I now have my files back. My wife and I can not thank you enough!
    All the best.
    Warm Regards,
    Tim
  • Quicken Anja
    Quicken Anja Moderator mod
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    Awesome! I'm glad to hear that worked for you guys!

    -Quicken Anja

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