Why Does Quicken 2020 Crash on Validation?
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Stan Kardonsky
Member ✭✭
When I try to validate - or supervalidate - my file, the program crashes.
It runs for a few seconds, freezes, and then crashes. I have the latest update running on Windows 10.
Anyone out there have a solution?
It runs for a few seconds, freezes, and then crashes. I have the latest update running on Windows 10.
Anyone out there have a solution?
0
Answers
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Hello @Stan Kardonsky,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
I recommend that you create a copy of your data file by following the instructions provided below in an attempt to rebuild all of the internal lists and database tables.- Go to File
- File Operations
- Copy...
- Leave the presets as is and click OK
- Wait for the copy procedure to complete
- Select New copy and click OK
Once the newly copied file opens, please, try validating and super validating again.
Let us know how it goes!
-Quicken Anja
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Anja, thanks for the response.
Well. I tried to copy the file but when I clicked OK, the same thing happened. It started copying for a few seconds, then froze and crashed.
So i'm guessing that the problem is the file ... which I can't validate.0 -
Oops! Spoke to soon. I tried to copy again but when Microsoft warned me that Quicken was not responding, I opted for "wait for the process to respond" ... and waited. I did get a confirm that the file had copied and then ran the validate.
It seems to have worked.
Thanks.2 -
Thank you for providing an update! Happy to hear you got it working again.
-Quicken Anja
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This discussion has been closed.