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- Simple Investing is no longer in beta. It is now a standard feature and will be the default investment tracking for new users. Complete Investing will still be the default for existing users.

Has anyone encountered problems updating their Fidelity portfolios since the latest release? My portfolio is showing millions of shares with negative pricing and missing or added transaction. Seems only to be with Fidelity. Is this a community problem?
I updated Quicken this morning to the latest version. When I did my one step update for the day, bond prices and mutual fund prices were $1 for each of the securities, which is incorrect. Also, how do I find my register for my investment accounts? I no longer can find it and it used to be the page when I clicked an investment account.
I reset the account and remapped the security quotes and it seemed to solve the issue for me. I can't tell you the exact steps since i was clicking around a lot to see if something would trigger a change.
Poor quality on this update. I'm suspecting the change to add custom asset classes had some impact.
Poor quality on this update. I'm suspecting the change to add custom asset classes had some impact.
@jamesooi - What you are describing is the Simple view of
investment accounts. Until this latest revision it was a Beta option
but has now been fully released. Someone at Quicken made the decision
that Simple view should be the default view for new investment accounts
but for some reason there are some who have existing accounts where it
switched from the Register view to the Simple view. Not sure, yet, why
this is happening.
Fortunately, the fix is very simple:
Account List > click on the Edit button for the Account in question
to pull up Account Details > tick the "Complete - Positions and
Transactions" option under "Tracking Method" > click OK. 

Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home
Mark Steinman said:run validate and see if that solves the problem. I updated to the most recent version this morning and had no issues.
If it doesn't, restore your data file from the most recent backup (Manual or Automatic) taken prior to the software update.
https://www.quicken.com/support/how-backup-or-restore-your-quicken-data
I restored to a QDF from 2 days ago before my update to R30.9, and then supervalidated it. It was fine, but after I did an update with UBS Financial Services, it took a very, very long time (10 minutes+) to process the data and eventually complained about the selected date range, and then the share qty problem appeared. If anyone at Quicken is listening, this update is unusable from my perspective. Even without the share qty problem, it feels 10x slower than the previous patch.
Major problems with latest update. All my account brokerages changed major. Not even close to correct. [Removed - Language] Now I find out the changed the view automatically on the new update. So I click to go back to old view of " Complete Positions and Transactions" but the number are way off still. Not good. [Removed - Rant]. Quicken dont automatically change my investment tracking and now all my numbers are way off... Let us opt into it don't change it...
@timothygilroy and @divina12253858 - If you updated to R30.9 from within Quicken, Quicken should have made a backup of your data file from before the update. Would you try restoring that backup file and see if this issue exists with it?
Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home
Same question to you: Would you restore your last backup file from before you updated to R30.9 and see if this same issue exists with it?jamesooi said:When I checked the "Complete" box, Quicken crashed with a BUGSPLAT window.
Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home
It seems this happened to another person in this thread too.
[removed - self-referencing thread]
For what it is worth I updated to R30.0 and my accounts were not switched to simple mode. What more I have been wondering about something since I saw the release notes.

Neither did it just pick the default or did it even pick Simple as the default selection.
I have a feeling that the release notes aren't accurate of what they finally decided to implement.
And why it switched on its own, well that is definitely a bug.
[removed - self-referencing thread]
For what it is worth I updated to R30.0 and my accounts were not switched to simple mode. What more I have been wondering about something since I saw the release notes.

Neither did it just pick the default or did it even pick Simple as the default selection.
I have a feeling that the release notes aren't accurate of what they finally decided to implement.
And why it switched on its own, well that is definitely a bug.
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Personally what I would do to fix this is restore from a backup.Boatnmaniac said:Fortunately, the fix is very simple: Account List > click on the Edit button for the Account in question to pull up Account Details > tick the "Complete - Positions and Transactions" option under "Tracking Method" > click OK.
Switching back and forth between simple and complete have "ramifications" not to mention I don't think they have worked out all the bugs yet.
The "ramifications" would apply to keeping it in simple mode while downloading transactions. Clearly if going forward it doesn't download transactions and just update the positions and cash amount when you switch back it certainly won't be "complete".
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Intuit hasn't owned Quicken for several years. The new company name is Quicken Inc.fganter said:Glad to hear I'm not alone. As it appears this is a bug that needs to be addressed, anyone know how to bring this to Intuit's attention in these forums - i.e. a handle for the moderators?
And believe me they are aware of this problem since there are already multiple long threads on it.
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@Boatnmaniac - Trying to restore from 11/11 backup. Restore is either stuck or perhaps I am having subscription validation issue. Stuck on screen which asks me to "Get Started", and when try to get past that I get a message about "quicken's online service is unavailable now".
Attempt to load backup from earlier on 11/11 crashes quicken.
Uggh.
Attempt to load backup from earlier on 11/11 crashes quicken.
Uggh.
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Hello All,
Thank you for taking the time to report this issue to the community. We have reported this behavior to our Development team for further investigation and resolution.
In the meantime, the R30.9 release has been paused. For Users affected by this bug, please open Quicken and go to the Help menu > Report a Problem option.
In the window that opens, please enter "Attn: CTP-1280" in the subject line, select the box for each file listed and when ready click "Send to Quicken".
Once sent, Users are able to manually change the tracking method from the Simple Investment view to the Complete view which will restore the account registers, positions and transactions.

Some Users have reported that once switched back to the Complete tracking method, some securities show an incorrect price of $1.00.
To correct the prices, we recommend reviewing the securities with a closing price of $1 and deleting that price from the price history.
If you would like to be automatically notified as updates and/or a resolution is available, please "bookmark" this thread by clicking the yellow star icon in the upper right.
Thank you,
Sarah
(CTP-1280)
Thank you for taking the time to report this issue to the community. We have reported this behavior to our Development team for further investigation and resolution.
In the meantime, the R30.9 release has been paused. For Users affected by this bug, please open Quicken and go to the Help menu > Report a Problem option.
In the window that opens, please enter "Attn: CTP-1280" in the subject line, select the box for each file listed and when ready click "Send to Quicken".
Once sent, Users are able to manually change the tracking method from the Simple Investment view to the Complete view which will restore the account registers, positions and transactions.

Some Users have reported that once switched back to the Complete tracking method, some securities show an incorrect price of $1.00.
To correct the prices, we recommend reviewing the securities with a closing price of $1 and deleting that price from the price history.
If you would like to be automatically notified as updates and/or a resolution is available, please "bookmark" this thread by clicking the yellow star icon in the upper right.
Thank you,
Sarah
(CTP-1280)
This post has been closed.