One of my Banks asks for verification code from my phone during one step update, every time!!

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Dave1957
Dave1957 Member ✭✭
in Download, Add/Update Accounts (Windows)
Bank asks for verification code from my phone during every one step update.
It's every time!
How do I tell Quicken, or my bank, that I am ME during One Step Update? When I go to the bank website, I don't need a phone verification, I'm guessing my 'cookies' tell the bank website I am me.
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Dave1957,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    Could you please provide which version of Quicken you have currently running?
    • Help > About Quicken

    Also, what is the name of the financial institution you are connected to? And which connection method are you using to connect (Express Web Connect or Direct Connect)?

    Please, check back and let us know! Thank you.

    -Quicken Anja
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