Unable to connect to Chase accounts

Quicken Mac Other Member
edited April 2022 in Errors and Troubleshooting (Mac)
I've been unable to connect to my Chase accounts for a few days now. I disconnected and tried to reconnect the account but it says the Chase website is unavailable (it's not).

AGGREGATOR_IN_ERROR (FI_WEBSITE_UNAVAILABLE:ccscrape.105)

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Answers

  • Quicken Windows Subscription Member
    Same here
  • Member ✭✭
    Same here
  • Quicken Mac Subscription SuperUser, Mac Beta Beta
    Financial institutions may continue intermittently blocking or restricting access to large third-party applications like Quicken for another day or two due to the increased traffic surrounding the federal stimulus payments. There's nothing Quicken can do if the financial institution is blocking access; all you can do is try periodically over the next couple days until things return to normal.
    Quicken Mac Subscription • Quicken user since 1993
  • Quicken Mac Other Member
    Glad to see this isn't just me having this problem.
  • Quicken Mac Subscription Member
    Same here.....
  • Quicken Windows Subscription Member ✭✭✭
    same here....

  • Member ✭✭
    good news; patience grasshopper
  • Quicken Windows Subscription Member ✭✭✭✭
    Based on the error message I take it that people are using Quicken Connect, which being an "aggregator" is subject to these kinds of things.  Personally I have my Chase Savings account and two credit cards setup as Direct Connect and don't have this problem since it is a direct connection between Quicken and the financial institution.
    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • Quicken Mac Subscription Member ✭✭
    Sure, but Chase charges $10/month for Direct Connect. It’s not worth it that much.
  • Quicken Windows Subscription Member ✭✭✭✭
    Avi Dee said:
    Sure, but Chase charges $10/month for Direct Connect. It’s not worth it that much.
    Only for business accounts.  For personal accounts it is free.
    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • Quicken Mac Subscription Member ✭✭
    On https://www.chase.com/business/online-banking/control-cash-flow I see:

    > With Direct Connect PFM there is a monthly service fee of $9.95. There is no monthly fee for Premier Platinum Checking, Chase Private Client and Private Banking customers.

    While the URL talks about business, references to “Platinum Checking” and “Private Client” are non-business checking accounts.

    Do you have a reference about the personal accounts being free?
  • Quicken Windows Subscription Member ✭✭✭✭
    I can't find one, it has been a very long time since I even looked, it use to be buried pretty deep in the site, and as such most people just stopped at the mention of the fee.  I would suggest calling them and asking.  It is possible that they have changed their policies.  But certainly not for long time users since many of the people on here has Chase/Direct Connect without any fees.
    Signature:
    This is my website: http://www.quicknperlwiz.com/
This discussion has been closed.

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Quick Links

Categories