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Cannot connect to myloancare.com

My mortgage was transferred from TIAA to myloancare.com I am trying to connect and set up the account. My online credentials for myloancare do not work in quicken to direct or web connect to myloancare.com


  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    Hello @timcooper62

    Thank you for taking the time to visit the Community to ask your question, although I apologize that you have not received a response.

    To confirm that the login credentials are correct, can you please navigate to myloancare.com and manually type in the same login credentials that are you being used in Quicken?

    Also, what is the exact error message you are receiving?  Do you get any error message other than that the login is incorrect?

    Please let us know how it goes!

    -Quicken Tyka
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