stuck on "sign in"

I am using Quicken 2015. I know I should upgrade, but I can't handle the change right now. I had to reinstall Windows on my computer, and then I reinstalled Quicken 2015. I reloaded my Quicken data file, and started Quicken. I tell it to open that file, and then I get "sign in with your Intuit ID. I enter my quicken email address and password, and it says "an unknown error occurred - try later". I keep trying but no luck. Any ideas?

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