quicken wont download any transactions from my credit union accounts

it shows it has updated but says no new transactions when there are many

Best Answer

Answers

  • billobri
    billobri Member
    is this working?
  • Quicken Francisco
    Quicken Francisco Moderator mod

    Hello @billobri

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with your credit unions. Currently we are seeing issues with multiple credit unions that could be the reason you've been having recent difficulty. That being said what FI's are you having difficulty with? Are you getting an error when you download? How long have you been having the issue. 

    With more information we'll have a better understanding. From there we'll better understand our next steps/options. Additionally I will leave the article down below regarding the Credit union issue.

    https://community.quicken.com/discussion/7893969/new-5-17-21-cc-501-errors-returned-for-multiple-financial-institutions

    Thanks,

    Quicken Francisco


  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    billobri said:
    it shows it has updated but says no new transactions when there are many
    What Version and Release of Quicken .... Help --> About Quicken
    What exact name of CU - so we can look config -

    Quicken Subscription - Windows 10
  • Jay Linden
    Jay Linden Member ✭✭
    No access to Farmers Insurance Federal Credit Union or Alliant Credit Union.
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    No access to Farmers Insurance Federal Credit Union or Alliant Credit Union.

    Re-read Quicken Francisco's reply above.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • 1864house
    1864house Member
    Getting errors for Altra Federal Credit Union for over a week now.
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Accepted Answer
    Quicken Subscription - Windows 10
  • elogsdon234
    elogsdon234 Member
    I am also having problems logging into my Credit Union (Lima Superior Credit Union) since the last update. Please fix now
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    elogsdon234 said: I am also having problems logging into my Credit Union (Lima Superior Credit Union) since the last update. Please fix now
    As per the comment and link posted above -

    Quicken Subscription - Windows 10
  • Roger Miller
    Roger Miller Member ✭✭
    I'm having trouble downloading transactions from Alliant Credit Union. No error message, it just won't download posted transactions. I've tried deactivating and reactivating the accounts.

    I'm running Quicken 33.24.
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited June 23
    Roger Miller said: I'm having trouble downloading transactions from Alliant Credit Union.
    It seems that a lot of CU have problems with their Express Web Connect online connection to the Quicken proxy servers.
    Which EXACT name are you using for your CU ?
    Have you tried manually downloading from the CU website & Importing that file into Quicken ?
    04543    04543    04543    Alliant Credit Union    http://www.alliantcreditunion.org/    1-800-328-1935    https://www.alliantcreditunion.com/onlinebanking/    ACTIVE        
    BANKING,CREDIT&WEB-CONNECT        
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT  
    18570    18570    18570    Alliant Credit Union IA    https://www.alliantcu.com/    563 585 3737    https://www.shareteccu.com/alliantcu/login    ACTIVE        
    BANKING&WEB-CONNECT        
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT  
    Quicken Subscription - Windows 10
  • Roger Miller
    Roger Miller Member ✭✭
    @Ps56k2 It's Alliantcreditunion.org, the same one that I've been downloading from for a long time. I'm sure that I can download from the CU's website, but I don't want to do it that way. I want EWC to work. In the past I've had errors, but this is the first time that I couldn't download a posted transaction, and Quicken didn't throw an error.
  • Longtimeuserr
    Longtimeuserr Member
    I'm having the same issue with Alliant
  • Roger Miller
    Roger Miller Member ✭✭
    So, here is something that I noticed about the EWC downloads from Alliant CU.

    It's a known fact that Alliant does not allow downloads through personal financial software at certain times of the day, typically in the morning. When I run a morning OSU, I typically get a CC-501 error, or some other type of error. Because of that, I usually deselect Alliant when I run my morning OSU, and then include them when I run my late afternoon or evening OSU.

    Every now & then, though, I'll forget to deselect Alliant from my morning update, and I'll receive the download error. It seems that every time that happens, I then have problems downloading thereafter. Transactions that are posted at the bank will not download, and there is no error message. I then do a deactivate/reactivate cycle for Alliant, and everything is OK. OK, until the next time that I do a OSU in the morning and forget to remove Alliant. So, I think this is somehow related to the problem.
  • littlericky
    littlericky Member
    I'm having the exact same issues with Alliant. Also, when I go through my daily Deactivate/Activate ritual, my starting balance on some accounts is mysteriously changed. It took me a while to figure that one out after my account balance stopped matching Alliant's online balance.
Sign In or Register to comment.