quicken mobile

daf02612
daf02612 Quicken Windows Subscription Member
edited May 2022 in Errors and Troubleshooting (Mobile)
Trying to use Quicken mobile and I can't access my credit union accounts. Is this a knnown issue? If so, is there a projected correction date? Credit card info from another company comes thru fine

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    edited May 2021
    Hello @daf02612,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    Do you happen to also experience error CC-501 on your Quicken desktop program for these credit union accounts? If so, then this is in fact a known issue for which we have opened an escalation ticket with our service provider. Though we do not have an ETA on when a resolution will be available, please refer to this open Community Alert for updates while the investigation remains ongoing.

    I apologize for any inconvenience this may cause.

    -Quicken Anja
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