Charles Schwab OL-295-A

Member admin
edited August 2022 in Errors and Troubleshooting (Windows)
This discussion was created from comments split from: Schwab - OL 295-A Error.

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Best Answers

  • Moderator mod
    Answer ✓
    Hello @pt216,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-295.

    I hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Alumni ✭✭✭✭
    Answer ✓
    Hello @Tdavies @pt216

    Thank you for letting us know the results of the steps although I apologize that the issue continues to persist.

    If the issue is not resolved after following the recommended steps, you will need to contact your financial institution to resolve this issue. Quicken does not have access to the financial institution's servers to correct the problem. 

    This may require you to ask to speak with an online services specialist that handles transaction download issues at the financial institution. If your financial institution states they can't assist, an escalation with the financial institution may be necessary. Please let us know how it goes with the financial instituion.

    -Quicken Tyka

    ~~~***~~~

Answers

  • Quicken Windows 2017 Member ✭✭✭
    Quicken Deluxe Version R33.24 Build 27.133.24 Membership Valid April 2022. Since Monday 5/24/2021 I have been getting an OL-295-A error message for access to the financial institution Charles Schwab, immediately rejects the log in information. No work around so far.
  • Moderator mod
    Answer ✓
    Hello @pt216,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-295.

    I hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Windows Subscription Member
    Still getting an OL-295-A error message when trying to connect to Charles Schwab on Windows. Support article not helpful.
  • Quicken Windows 2017 Member ✭✭✭
    edited June 2021
    Friday, June 4, 2021; OL-295-A error message is still ongoing as of today
  • Alumni ✭✭✭✭
    Answer ✓
    Hello @Tdavies @pt216

    Thank you for letting us know the results of the steps although I apologize that the issue continues to persist.

    If the issue is not resolved after following the recommended steps, you will need to contact your financial institution to resolve this issue. Quicken does not have access to the financial institution's servers to correct the problem. 

    This may require you to ask to speak with an online services specialist that handles transaction download issues at the financial institution. If your financial institution states they can't assist, an escalation with the financial institution may be necessary. Please let us know how it goes with the financial instituion.

    -Quicken Tyka

    ~~~***~~~
  • Quicken Windows 2017 Member ✭✭
    Having this problem also
  • Quicken Windows 2017 Member ✭✭
    OL-297-A Quicken is unable to establish an internet connection
  • Quicken Windows 2017 Member ✭✭✭
    When is the fix? Ongoing since 5/24/2021 .
  • Quicken Windows Subscription Member ✭✭
    Go to tools>one step update>one step update settings. The accounts I was trying to update somehow became unchecked.
  • Quicken Windows Subscription Member
    Having same problem on Fidelity, Charles Schwab and Vanguard. What is the plan to correct, this isn't the financial institution's problem?
This discussion has been closed.

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