you for reaching out on the community and telling us about your issue. I do
apologize for the issue you're having. That is interesting. What FI are you having issues with here? Is this the first time or has this happened prior? One of the registers should have older information as well so we can find out which one is the original account.
Once you've had a chance let us know a couple of more details we'll see what we can do in order to fix the issue you're having.