Bill Manager says T-Mobile account is locked. T-Mobile says it isn't.
I have been trying to update my online bill for T-Mobile for weeks now, but Quicken has been reporting that the "Biller account is locked" and that T-Mobile is reporting that the account is locked, suspended, or needs me to provide more information. But when I talk to T-Mobile, they say the account is not locked. I am able to log into my T-Mobile account without any difficulty.