Capital One Account Repeatedly Asks for Reauthorization

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raardvark
raardvark Member ✭✭
in Errors and Troubleshooting (Mac)
Although my Capital One account at the Capital One site shows that it is linked to Quicken, I'm still being asked repeatedly to authorize. I've tried the suggested solution of checking closed accounts that might not have been deactivated, but they only show "Closed Account" under display. Finally, I deleted the one active account in Quicken, but I'm still being asked to authorize. How can I top this?

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @raardvark,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this and for not having received a response yet.

    We have opened an escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.

    -Quicken Anja
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