How do I change the payment account for an Online Bill?

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Andy Nestor
Andy Nestor Member ✭✭
edited February 2022 in Paying Bills, Online Billers & Reminders (Windows)
Recently I moved my checking account to a new bank. I have my Disney+ account (among others) setup as an Online Bill in Quicken. I have modified my Disney+ account to withdraw funds from the new account and it does so just fine. However, Quicken is still entering the transaction in my old checking account. I don't see any way to change the payment account in the online bill short of deleting and recreating it.

Am I missing something?
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Andy Nestor,

    Thank you for reaching out to the Community with your question, though I apologize for the trouble and for not having received a response yet.

    To clarify; Is this online bill being automatically entered into your register, or do you initiate the entry being added by clicking "Enter" from within the Bills & Income tab?

    Please check back and let us know! Thank you.

    -Quicken Anja
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  • Andy Nestor
    Andy Nestor Member ✭✭
    edited January 2022
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    Usually I click "enter" to add the item to my register manually - but I also see this issue with automatically entered bills going to the wrong account.

    I have found that I can unlink the online biller from the reminder and then modify the manual bill to change the payment account and then relink the manual bill with the online biller.
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