cc-800 error wells fargo

AHN
AHN Member
cc-800 error wells fargo

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @AHN,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error CC-800.

    I hope this helps! 
    -Quicken Anja
  • CrazyFrog
    CrazyFrog Member
    Followed the steps in the support article several time. No Luck. The error continues. Additional info- When I complete the steps in the article my Accounts balances change to some off the wall numbers. I have tried deleting all Back Up Data and started with a fresh one, again No Luck.
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @CrazyFrog,

    Thank you for taking the time to visit the Community and adding to this discussion to tell us about your issue, though I apologize that you are experiencing this.

    As stated at the bottom of the support article for error CC-800, if the troubleshooting instructions fail to resolve the error, then you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files in order to further investigate the error, and will likely be required to file an escalation if they see fit.

    Thank you!
    -Quicken Anja
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    AHN said:
    cc-800 error wells fargo
    Hi @AHN , and @CrazyFrog ,

    By any chance, have you Restored a Quicken Data File?

    This problem only affects Express Web Connect Accounts.

    You need to Deactvate all affects Accounts, first.

    Then Set Up Now, from within Account Overview. Be sure to link to the same existing Account Registers.

    Once completed, you will be back up and running again.

    I know, cause I had to do it, myself.



    thecreator - User of Quicken Subscription R40.21  USA & Quicken 2017 HBRP R20.6 USA
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    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

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