Refund Help. Can't find Order Number

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KevinGates
KevinGates Member ✭
edited April 2022 in Signing in, Passwords, and Activation (Windows)
Hi all, I became a customer the first week of March. We want a refund, but my introductory email doesn't include an Order # and their chat bot seems pretty useless of getting a real person. Any other suggestions of where I could find an Order # as I don't see it anywhere when I log in nor under "My Subscriptions".

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @KevinGates,

    Thank you for reaching out to the Community with your question. 

    Your order number can be found within your order confirmation email. I went ahead and re-sent that confirmation email to you. However, in case you do not receive the email, I have also sent you a direct message to provide you with your order number.

    Please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.



    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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