Two entries have the correct date but will not show up when reconciling

CocoMommy
CocoMommy Quicken Windows Subscription Member
edited May 2022 in Registers & Transactions (Windows)
I have several entries on 4/6. All show up when I try to reconcile except two. I even tried changing their date to 4/5, plus shutting down and reopening Quicken, and still no luck.

Answers

  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin
    Hi @CocoMommy,

    I am sorry for the trouble you are having reconciling these two entries and thank you for reaching out to Community. 

    Can you please clarify if you are seeing a difference in the number of cleared items? 

    I suggest checking the troubleshooting steps in this article. If these steps do not resolve the issue, please let me know so I can further assist you. 

    Thank you.

    Quicken Janean

    Quicken Janean

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  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Quicken's reconcile doesn't use the date you enter for the reconcile for downloaded transactions.  It uses the Downloaded Posting date.
    FAQ: How does Quicken determine which transactions qualify for a reconcile? — Quicken
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