Can't update Citi Card credit card

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Waldy
Waldy Member ✭
edited July 2022 in Download, Add/Update Accounts (Windows)
CC-502 tried all no change
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Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @Waldy, 

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this error with your Citi Bank Credit Card.

    We do currently have an Ongoing Active Alert regarding receiving a CC-502 error message with your CitiBank Citi Cards. You may follow this link to access that Alert where you may bookmark the alert in order to remain up to date on any new information, resolutions, or ETAs that may occur. 

    I do apologize for any inconvenience that this may cause. 

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • rlhbmu
    rlhbmu Member ✭
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    Same problem here. Been getting the same error message. Last known viable update on Citi card transactions was over 2 months ago (4/7/2022). Not good!
  • UKR
    UKR SuperUser ✭✭✭✭✭
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    Citi Credit Cards only: authorization problems or CC-502

    You need to allow Quicken access to your Citi credit card account. Follow the procedure at https://citi.com/datamanagement
    This may not work for Citi Checking, Savings accounts

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