CheckPay renewal skipped a month?

Since 1992
Since 1992 Quicken Windows Subscription Member ✭✭
edited October 2022 in Paying Bills, Online Billers & Reminders (Windows)
My CheckPay renews on the 23rd of every month. It did so on Aug 23rd. But now when I pay a bill using CheckPay, it shows that my CheckPay will renew on October 23rd. Anybody else seen an issue with this?
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Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    edited September 2022 Answer ✓
    Hello @Since 1992,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    It would be better suited for you to contact Quicken Support directly for further assistance. Our support agents will likely require Tier 2 assistance to have this corrected.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    edited September 2022 Answer ✓
    Hello @Since 1992,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    It would be better suited for you to contact Quicken Support directly for further assistance. Our support agents will likely require Tier 2 assistance to have this corrected.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Since 1992
    Since 1992 Quicken Windows Subscription Member ✭✭
    Thank you for that answer. I will contact support.
  • Quicken Anja
    Quicken Anja Moderator mod
    You're welcome!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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