Sync Error (General Error)

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maplelake
maplelake Member ✭
edited February 2023 in Errors and Troubleshooting (Mac)
I’m unable to sync; continue to receive this general error on my Mac, Quicken version 17
…when I attempt to contact support through quicken link I get an ‘outdated’ certificate caution.
Help.
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Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @maplelake, 

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing these issues. 

    If you don’t mind, could you please provide a screenshot of the sync error message and the outdated certificate caution? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.  


    I look forward to your response. 

    -Quicken Jasmine

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