USAA- Institution Login Error
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AK_ Trek
Member ✭✭
Error Code: (QCS-0429-2 |CC-929) BID=67811
Wasted several hours with USAA technical support and also with Quicken Support and still unable to resolve the issue. I was told that it was escalated to level 3 support - whatever that means.
USAA instructed me to go to www.usaa.com/accessid to obtain access code and access pin, even though it seems to link the checking account and credit card it actually doesn't download transactions and I still continue to receive the error code above.
Any suggestions on how to fix this?
I was able to download transaction without any issues about a month ago.
Using Mac Version 12.6.2 macOS Monterey
Wasted several hours with USAA technical support and also with Quicken Support and still unable to resolve the issue. I was told that it was escalated to level 3 support - whatever that means.
USAA instructed me to go to www.usaa.com/accessid to obtain access code and access pin, even though it seems to link the checking account and credit card it actually doesn't download transactions and I still continue to receive the error code above.
Any suggestions on how to fix this?
I was able to download transaction without any issues about a month ago.
Using Mac Version 12.6.2 macOS Monterey
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Comments
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Hello @AK_ Trek,
Thank you for reaching out to the Quicken Community with this issue.
I have taken the time to look further into your situation and my internal systems are currently showing an open ticket with our Escalations (Tier 3) team. This means that they are currently investigating your issue and working on a resolution, there is no current ETA. If further information is needed from you or if they have information for you, they will reach out via email.
I apologize for the inconvenience caused in the meantime.
-Quicken Jasmine
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