Bank of America down issue has not been corrected.

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wayne2003
wayne2003 Member ✭
edited March 2023 in Download, Add/Update Accounts (Windows)
Claim by Quicken Jared that issue has been resolved in not correct.
BoA sends email of confirmation of consent to share data with Quicken but data is not downloaded.
Quicken should extend the license for all who have been affected by this issue
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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @wayne2003,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you are still experiencing the issue described in the Alert you linked after it was marked resolved, then we request that you please reach out to Quicken Support directly for further assistance as this may require an escalation to resolve if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • thecreator
    thecreator SuperUser ✭✭✭✭✭
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    Hi @"wayne2003 ,

    In order to permanently fix your problem with Bank of America - All other State, do the following:

    1. Deactivate all Bank of America Registers in Quicken.
    2. Next, close and reopen Quicken,
    3. At the Top, click File > New Quicken File > Dot New Quicken Account and click OK.
    4. Click bank of America Icon.
    5. Follow onscreen instructions:
    7. Click Sign in
    8. Remember to link Correct Accounts.
    https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files

    thecreator - User of Quicken Subscription R53.16 USA

    Windows 10 Pro 32-Bit Build 19045.3693
    Windows 10 Pro 64-Bit Build 19045.3754



  • craigaboyce
    craigaboyce Member ✭✭
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    BoA is still not connecting to Quicken as of 2023-01-02. Above instructions do not work.
  • wayne2003
    wayne2003 Member ✭
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    Problem has not been fixed. Quicken Support was unable to help, just wasted a lot of my time.
  • wayne2003
    wayne2003 Member ✭
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    Problem fixed! Kaspersky Safe Browsing was preventing Quicken from linking to BoA.
This discussion has been closed.

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