Wells Fargo OL-292 (QWIN)

2

Answers

  • NateSouthernCA
    NateSouthernCA Quicken Mac Subscription Member ✭✭

    I'm running Quicken for Mac and having a similar issue. Error Code 16503, Server Error HTTP-400 Error from Wells Fargo Bank. This just started this morning.

  • Dublin
    Dublin Quicken Mac Subscription Member ✭✭
    same with me. Quicken Mac Error Code: 16503
  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Answer ✓

    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience! Thank you.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • StanR
    StanR Quicken Windows Subscription Member ✭✭✭

    Ditto. Maybe it's their maintenance day.

    ASUS Prime Z790-A, Core i9-13900K, 32 GB DDR5 RAM,
    Samsung 990 PRO 1 TB SSD System Disk, 3 WDC 2 TB HDD data disk,
    Windows 11 Pro V22H2 Build 22621.1194

  • Walter T
    Walter T Quicken Windows Subscription Member

    I am also getting the OL-292 problem; it is Wells Fargo's problem as I can not download my transactions from the bank either. If it is maintenance I wish Wells Fargo would notify its clients when they are doing maintenance problems so we do not have to waste our time blogging about this bank.

  • elisha@cox.net
    elisha@cox.net Quicken Windows Subscription Member ✭✭

    Per Wells Fargo Rep: they're having issues with the ir sustem. Their specialists are working to resolve the problem. Please try downloading again in 24-48 hours.

  • 1lilpig
    1lilpig Member ✭✭
    Thanks, Elisha, for the update.
  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited March 2023
    https://community.quicken.com/discussion/comment/20346135#Comment_20346135

    That is my assumption. As I'd stated earlier, these QWin error codes (OL-292, OL-293 and OL-294) generally indicate that the financial institution (FI) is either having an issue with their server or they have shut off or restricted access to their server. Usually, when these error codes come up on a weekend it indicates that the FI is doing system maintenance/repairs and when that is completed they will restore the access. When Wells Fargo will complete their system maintenance/repairs is unknown. It could be in a few minutes or it might not be until Monday morning….but it will probably be somewhere in between these extremes.

    Quicken usually connects to FIs differently from the way we do. Often times, we will be able to log into our online accounts even when the FI restricts access by Quicken (and other 3rd party softwares).

    Generally, the only thing that we can do is to wait for Wells Fargo to complete their system maintenance/repairs….or to try manually downloading via Web Connect if we decide for some reason that we can't or don't want to wait.

    Let's see what the Moderators come back with but I'm betting it's a WF system maintenance/repair issue.

    Quicken Classic Premier (US) Subscription: R59.35 on Windows 11 Home

  • MojoRisinLV
    MojoRisinLV Quicken Windows Other Member

    https://discernreport.com/wells-fargo-customers-have-incorrect-balances-and-missing-transactions-due-to-an-absolutely-massive-nationwide-computer-glitch/

    Wells Fargo experienced an unprecedented nationwide computer glitch that caused countless numbers of account holders to have “incorrect balances” and “missing transactions”.

    Bank spokesman Josh Dunn did not say how many customers were impacted by the problem and did not provide a time when customers can expect the issue to be resolved. But he said Wells Fargo was “working quickly on a resolution.” As of 4:30 p.m. Friday, Dunn could not say when the problem would be resolved.

    Wells Fargo promised to fix by Saturday a nationwide computer glitch that left irate customers with incorrect — and sometimes negative — balances and missing transactions, according to a spokesman. It will also refund fees customers incurred because of the issue.

    Read more at: https://www.charlotteobserver.com/news/business/banking/article272975790.html#storylink=cpy

  • stevendcolorado
    stevendcolorado Quicken Windows Subscription Member ✭✭
    I am receiving the same error today (3/11/2023).
  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited March 2023

    As follow-on to my last post, here is some additional information regarding these error codes. This was taken from a file I had downloaded from Intuit several years ago (when Intuit still owned Quicken) but I think the basic information still applies to today.

    Error Codes_OL-292, OL-293, OL-294_Server Down.png

    Quicken Classic Premier (US) Subscription: R59.35 on Windows 11 Home

  • pburkhalter
    pburkhalter Quicken Windows 2017 Member

    Same problem: OL-292-B (wells fargo accounts)

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited March 2023

    Here's another web article about the problem: Wells Fargo Customers Experience Tech Issues - Scripps Newshttps://scrippsnews.com › stories › wells-fargo-customer...

    Quicken Classic Premier (US) Subscription: R59.35 on Windows 11 Home

  • Chris Ingoldsby
    Chris Ingoldsby Quicken Windows Subscription Member ✭✭✭
    edited March 2023
    Anyone having an issue with downloading Wells Fargo transactions? I get "an error has occurred", but no error description and One Step Update Summary shows no error occurring. Weird.
  • jacknbox
    jacknbox Quicken Windows Subscription Member ✭✭
    Yes I am having this problem. It returns an OL-292-B error code.
  • jacknbox
    jacknbox Quicken Windows Subscription Member ✭✭
    Yes, me too. Same error.
  • Frank5
    Frank5 Member ✭✭✭

    Having this problem too. Error returns as “Quicken encountered an online error [OL-292-B].” “Quicken is unable to complete your request as the request was invalid.”

  • wemond
    wemond Quicken Windows Subscription Member ✭✭
    Wells Fargo on the WEB is on line, but something has gone wrong with Quicken to connect, keep getting OL-292-B obviously others are experiencing the same problem...
  • shyavitz
    shyavitz Quicken Windows Subscription Member ✭✭

    I've been havving this same issue since early this morning. When I chatted with supoort they said that they were unaware of this issue. From the comments in here, looks like someone there knew!

  • bkeene
    bkeene Quicken Windows Subscription Member

    I am having this same problem. Error returns as “Quicken encountered an online error [OL-292-B].” “Quicken is unable to complete your request as the request was invalid.”

  • George Graner
    George Graner Quicken Windows Subscription Member ✭✭

    I am also getting OL-292-B 2 accounts Quicken is unable to complete your request as the request is invalid.

  • Ron Dahlgren
    Ron Dahlgren Member ✭✭

    Same OL-292-B Error Code since early morn.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Answer ✓

    Hello All,

    We do now have an Active Alert regarding online banking errors with Wells Fargo. You may follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur.

    We apologize for any inconvenience in the meantime.

    -Quicken Jasmine

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  • fadougherty
    fadougherty Member ✭✭
    Same message. It was working OK yesterday (Friday) afternoon
  • augiboy
    augiboy Quicken Mac Subscription Member ✭✭
    edited March 2023
    I just tried the bank dot com website. I didn't have any problems using it. [Removed-Speculation]. My internet provider knows in about 5 seconds if my service has gone down, I don't have to call them. Quicken should be testing all of their links constantly 24/7.
  • blazhart
    blazhart Quicken Windows Subscription Member ✭✭
    I have been getting this all day today . all the info is correct and I can go to the WF iste with ease. but the quicken wont?
    Thom
  • wvermeulen
    wvermeulen Quicken Mac Subscription Member

    I get this when tryng to update Wells Fargo accounts.

    There was an unknown error trying to update this connection. Please try again later. (Error Code: 16503)

    Any ideas?

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    https://community.quicken.com/discussion/comment/20346302#Comment_20346302

    As mentioned several times in this thread, WF is having a server issue. Until WF resolves it there is nothing that can be done to workaround this Direct Connect download issue.

    One thing you can do if you cannot wait for WF to fix the issue is to log into your WF account and try to manually download the transactions in QFX (or “Quicken”) format. Then manually import that file into Quicken.

    Quicken Classic Premier (US) Subscription: R59.35 on Windows 11 Home

  • ciarmer
    ciarmer Quicken Windows 2017 Member ✭✭✭✭

    I am also getting the OL-292-B error on my Wells Fargo Accounts (2 accounts).

    3/11/2023 9:00PM Eastern.

  • William Prendergast
    William Prendergast Quicken Windows Subscription Member ✭✭
    I would not be surprised to hear that Wells Fargo is having some major problems &/or undergoing some major repairs to their electronic interfaces with their customers. The news yesterday (3/10) was all atwitter with complaints that peoples automatic deposits, payroll checks, etc., etc, which should have been posted Friday morning were NOT showing on their accounts, causing some customers to be showing as overdrawn due to automatic payments that DID post. Wells Fargo was quoted as saying they had some "digital issues" and that things should be restored "by Saturday" with no overdraft fees levied. For my part, my balances look fine online (phone App), but I too am getting the 292-B error code when I try to update my Quicken WF accounts.
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