Early membership renewal
Can anyone help ?
I currently have Quicken Deluxe - My subscription EXPIRES 5-9-2023 - I just purchased and received a one year subscription at NEWEGG —- If possible , I want to enter the activation code today ( 3-14-23 ) to extend my current subscription until 5-9-2024 Can I do this without losing the 56 days ?
The reason I ask , I just got out of a chat —-the representative said If " i renew now - my new expiration date would be 3-14-24 "
His response did not sound right- so I looked further and found others on here being told the same ( from chat ) but the website states differently
Sounds like a simple question — that deserves a simple answer— but then again its " Quicken "
please advise
thanks Bob
Comments
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I can't guarantee what will happen today but when I renewed back in November 2022 my subscription that was expiring in January 2023 was renewed until January 2024. It was a simple process of just entering the activation code from the disk I had purchased online. I did it from the program help menu, manage subscription. You can't renew more than 6 mos in advance of expiraton and your purchased program cannot be specified for new subscribers.
Quicken user since 1995
Win11 Deluxe Subscription thru 20240 -
Hello @Mrtanman,
Thank you for reaching out to the Community and informing us about this, though I apologize for being misinformed by the support agent you spoke with!
You are correct in that entering your activation code now, will extend your subscription by 1 year from your current expiration date without losing 56 days. As for the agent you spoke with, I will go ahead and pull the interaction to be reviewed and forward it to our support management team so the agent can be coached appropriately.
Thank you!
-Quicken Anja
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