Login after upgrade

Kurt Biedlingmaier
Kurt Biedlingmaier Quicken Windows Subscription Member
edited November 2023 in Signing in, Passwords, and Activation (Windows)

Previously, when I logged in to quicken, the program loaded and took me directly to the password screen for my data file. After I upgraded to the latest version, I'm asked to log in to quicken.com and then my data file. How do I eliminate the initial log in?

Answers

  • Tom Young
    Tom Young Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I wonder if the upgrade changed your preferences to use Mobile and Web, where you hadn't allowed that previously?

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Kurt Biedlingmaier,

    To clarify; are you being asked to log in at the actual quicken.com website, or are you receiving an in-product prompt to sign in using your Quicken ID and password?

    It would also be helpful if you could provide a screenshot of the prompt you are receiving. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Check back and let us know! Thank you.

    -Quicken Anja
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