Quicken Renewal Date Incorrect in Program
I have just automatically renewed my subscription for another year with a November 2024 expiry date. When I open Quicken and select Help/About, the dialogue box says my subscription has 78 days left and will renew in January 2024. How can I synch the program to show the correct renewal date? Thanks.
Comments
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Please do this:
• Go to Edit / Preferences / Quicken ID & Cloud Accounts
• Click the "Sign in as a different user" link on the right side.
• Sign out, then sign back in to your Quicken account using the Quicken ID you just used to renew your subscription0 -
Something is fishy here. If Help shows Jan'24, a renewal (extension) should show Jan'25. You need to contact Quicken support to straighten it out or at least get an explanation why it isn't. https://www.quicken.com/support#contact-support
-splasher using Q continuously since 1996
- Subscription Quicken - Win11 and QW2013 - Win11
-Questions? Check out the Quicken Windows FAQ list0 -
Didn't work!
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Just got off an online support chat and they were of no assistance at all. Told me to wait a few days and see if it self corrects.
I'm more apt to uninstall and remove all Quicken registry items and then reinstall.
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Maybe you have 2 subscriptions? How did it auto renew in November if your expiration is January?
I'm staying on Quicken 2013 Premier for Windows.
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How did you renew? What website?
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
Autorenewal.
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My renewal date has been November for the past number of years Quicken has had a subscription. My renewal and hence autorenewal is set for November of each year which is why I am trying to find out why the program shows a different date than what my Quicken account does.
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