Recent update changed investment decimal points

Mattjasmir
Mattjasmir Quicken Windows Subscription Member, Windows Beta Beta
edited February 2024 in Investing (Windows)

I have the option in Quicken preferences under Edit—>Preferences—>investments to have the extended decimal to 8 digits instead of 6. However, it appears that with the recent update to R53.16, Quicken is making everything 6 digits, despite what I have checked. I tried unchecking it, restarting, then rechecking it, restarting and entering stock data again. Still only showing 6 digits instead of 8. Please help!

Comments

  • J Dayton
    J Dayton Quicken Windows Subscription Member ✭✭
    edited December 2023

    I have (to my great frustration) just encountered the same thing. All my crypto 8 digit transactions have been rounded to 6. This is really a problem for accurate tax reporting. Please fix this.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Mattjasmir and @J Dayton,

    Due to the nature of this issue, it is recommended that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed.  The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance!

    Quicken Kristina

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  • J Dayton
    J Dayton Quicken Windows Subscription Member ✭✭

    Just spent 2 hours on the phone with Quicken trying to resolve this. They have confirmed that the latest version of the product does NOT support 8 digits. Told me to post that fact here so that they could respond when it will be fixed. Also talked to them about the fact that only ^AAVEUSD crypto, in my database, is having it's price updated. Everything else (^BTCUSD, etc.) is ignored.

  • DAlonso
    DAlonso Member ✭✭

    Talk about messing everything up. What happens when it is fixed, is the last 2 digits still stored somewhere or is accounting going to be broken?

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    https://community.quicken.com/discussion/comment/20406975#Comment_20406975

    There shouldn't be any extra problems when the "display" part of this is fixed. The numbers are stored as floating point numbers not what you see.

This discussion has been closed.

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