Unable to download transactions Saturday 2024_03_23

This discussion was created from comments split from:

Quicken Down? 3-22-2023 9:15PM PST

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Comments

  • Timothy Kevin McPike
    Timothy Kevin McPike Member ✭✭✭

    having the same problem on Saturday 2024_03_23 at 05:32:18 PM

  • Deb Penn
    Deb Penn Quicken Windows Other Member

    When I update everything seems to work well but I have not gotten my transactions downloaded from the bank for 8 days. How do I correct this?

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Missing Some Transactions When Downloading From Bank?
    Please read and try this:
    https://www.quicken.com/support/missing-some-transactions-when-downloading-bank
    If that doesn't help solve the problem, please tell us more about your issue and how you're processing downloaded transactions. Do you auto-accept, "accept all" or manually review and accept each one of the downloaded transactions?

    Quicken Says There Are Transactions to Accept But Do Not See Any
    Please read and try this:

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Timothy Kevin McPike and @Deb Penn,

    Which financial institution(s) are you experiencing this issue with? What is the connection method? You can see the connection method by navigating to Tools > Account List. Are you receiving any error codes or messages?

    Let me know!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Timothy Kevin McPike and @Deb Penn,

    Are you still experiencing issues? Please come back to this thread and let us know, if not this thread will be closed soon.

    Thanks!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Timothy Kevin McPike
    Timothy Kevin McPike Member ✭✭✭

    Yes, I am still experiencing the issue. Ive stored my Quicken file locally (not in DropBox) and disabled Microsoft OneDrive. Quicken will cloud sync for a couple days, but then gets stuck, requiring me to restore from a backup, so wiping out any changes made on the ios mobile app, for cloud sync to work again for a couple days before it breaks again. Until Quicken fixes this, Ive abandoned using the mobile app. Even when cloud sync gets broken, I can turn syncing off and still download data from my banks. Ive reported this problem through the Quicken program. I see several other posts here on the same problem

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    If might be best if you kept Cloud Sync OFF all the time, until Quicken gets around to solving whatever Sync problems there are.

    If you haven't done so already, I recommend running both a Validate and a Supervalidate on your data file. Crashes or having to kill Quicken with the Task Manager tend to cause data file structural problems.

This discussion has been closed.