Pending deposits showing in Capital One account
I have read how to exclude pending transactions, but I do not have an "info" icon next to the online balance at the bottom of the account. How do I exclude them?
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Hello @patruns,
Would you mind sharing a screenshot of what exactly you seed at the bottom of your register/account? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.
Thanks!
-Quicken Jasmine
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If, for some reason the hourglass icon doesn't show at the bottom of your register (might the Quicken window be too narrow?), you can always go to Edit / Preferences / Pending Transactions to control your settings.
Because I have also set Edit / Preferences / Downloaded Transactions to NOT automatically add downloaded transactions into registers, Pending Transactions appear in a separate tab at the bottom of the register view, next to the Downloaded transactions and Bill & income reminders tabs.
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This is what I see at the bottomof the register.
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I have them turned off…..
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Hello @patruns,
Thank you for sharing that screenshot and for providing more information.
To clarify, you have the pending transactions setting turned off, however, they are still showing?
Let me know!
-Quicken Jasmine
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That is correct
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