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    • EQ Bank FDP-106 (CC-506)

    Quicken Mac Subscription Member
    edited January 29 in Download, Add/Update Accounts (Windows)

    It's been almost a month since the last update on this ongoing issue. Could someone please provide an update? This is my primary banking provider and Quicken is pretty much useless while this issue persists.

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    Best Answer

    • Moderator mod
      Answer ✓

      Hello @toronto.cooper,

      Please refer to this Community Alert for any and all available information and updates as they become available. We do not have any further details available beyond what has already been posted and/or will be posted within the Alert.

      We apologize for any inconvenience in the meantime! Thank you.

      -Quicken Anja
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    Answers

    • Moderator mod
      Answer ✓

      Hello @toronto.cooper,

      Please refer to this Community Alert for any and all available information and updates as they become available. We do not have any further details available beyond what has already been posted and/or will be posted within the Alert.

      We apologize for any inconvenience in the meantime! Thank you.

      -Quicken Anja
      Make sure to sign up for the email digest to see a round up of your top posts.

    • Member ✭✭
      https://community.quicken.com/discussion/comment/20462280#Comment_20462280

      At the bottom of that link it says it is "This discussion is closed", but I still cannot download same errors. So why is that post closed, if the issue is not resolved?

    • Moderator mod

      Hello @blue owl,

      Appreciate you pointing this out!

      It should not be closed, so I went ahead and reopened it. However, please be aware that our Alert posts are not open for public comments regardless and can only be commented on by moderators and admins as these posts are meant to be informative only and give us the ability to provide updates as they become available without our comments getting lost.

      Hope this helps!

      -Quicken Anja
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    • Quicken Canada Other Member ✭✭
      edited November 2024

      Sure be nice if this was resolved in a timely manner, been several months and its a [Removed - Language] updating the 6 accounts I have there manually.

    • Member ✭✭

      The main case is closed due to low activity. What does that mean?

    • Moderator mod

      Hello @blue owl,

      https://community.quicken.com/discussion/comment/20466324#Comment_20466324

      It just means we have less people reporting about the issue so only the Alert was closed. However, the main ticket (CTP-11120) is still open and being worked on. The Alert will simply not receive updates until the issue is resolved and/or the ticket is closed.

      Hope this helps!

      -Quicken Anja
      Make sure to sign up for the email digest to see a round up of your top posts.

    • Member ✭✭

      Any timeline on this being fixed as we head into 2025. EQ Bank has been broken since September. As one of my main banks this as drastically diminished the value in paying for Quicken. Is the problem with Quicken or EQ Bank?

    • Quicken Windows Subscription Moderator mod

      Thank you for your reply,

      Unfortunately, our teams do not provide ETAs. When I check the ticket, I can see that it is open and in work. No further information is available at this time.

      Thank you!

      (CTP-11120)

      Quicken Kristina

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    This discussion has been closed.

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