Quicken Fee Increase

MSStateDawg
MSStateDawg Quicken Windows Subscription Member ✭✭✭✭

My Quicken renewal went up from 65.72 to 76.91…a 17% increase, but I received no notification of upcoming renewal (which I expected) or the price increase.

Anyone else seeing this?

Quicken user since 1991

VP, Ops & Tech in the biometric space

Best Answers

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited January 3 Answer ✓

    (Edit: Updated the expiration date for Activation Codes….in bold italics.)

    I don't think I've ever received notice of subscription price increases. If you plan to renew your subscription within the next 12 months you might want to consider buying it from retail instead of from Quicken.com. Retail often offers discounted prices for existing subscribers that can be very attractive. For instance, NewEgg.com has a great offering at this time with very good prices but if you enter the Promo Code listed there just below the product title you get an additional discount that makes the price really attractive. This kind of discount doesn't come up very often and it only lasts for a short while so if you want to take advantage of it you might want to act soon. Here is the link to it if you want to review it: https://www.newegg.com/quicken-classic-premier-1-year/p/N82E16832624020 .

    I'm assuming you use Deluxe (based upon the price you listed). This NewEgg.com deal for Deluxe is $41.93 - $4.94 promo code = $36.99 (+tax). That's 49% off the current Quicken.com list price.

    I should point out that the activation codes are good for 1 yr after the date of purchase. You can enter the activation code to extend your current subscription by 1 yr anytime within the last 6 months of your current subscription. So if you order the activation code now you can sit on it until your current subscription is in its last 6 months and then enter it at that time to add 12 months to the subscription end date.

    One word of caution: Make sure when buying a Quicken subscription that it is not for new subscribers. Those cannot be used by existing subscribers. The NewEgg offer I posted above can be used by anyone, not just by new subscribers.

    Quicken Classic Premier (US) Subscription: R61.16 on Windows 11 Home

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited January 3 Answer ✓

    @MSStateDawg - According to a Support Article ( https://www.quicken.com/support/quicken-subscription-membership-faqs/ ) :

    What if I want a refund?
    The Subscription Release of Quicken has a 30-day money back satisfaction guarantee.  You can receive a full refund of the purchase price, not including shipping and handling fees, for any reason within 30 days.  You are also entitled to a refund within 30 days of auto-renewal of your Quicken membership. For more information, click here

    BTW, that Support Article does confirm that Activation Codes expires 1 year after the date of purchase so if you or anyone want to buy it in advance make sure you will use that Code within 12 months after purchase.

    EDIT: I just noticed that the "click here" link is no good. It is supposed to take you to this page… https://www.quicken.com/support/Terms-and-Conditions-For-Exchanging-Canceling-or-Refunding-Quicken-Products/ . If you fill out the form it will take them 3-4 days to process it. In 3-4 days that NewEgg sale might be ended (it's already been several days since it was first offered). So you might be best off Calling or Chatting with Quicken Support ( https://www.quicken.com/support/#contact-support ) to see if they will refund it real time.

    Or you can place the order with NewEgg and submit the refund form assuming that they will process the refund per their policy. Even if something goes wrong with the processing of the refund, that activation code will be good for 12 months from the date of purchase so in 6+ months you can use it to extend your subscription by another 12 months. Worst case you won't have to worry about renewing your subscription, again, next year at this time.

    Quicken Classic Premier (US) Subscription: R61.16 on Windows 11 Home

Answers

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited January 3

    There was a price increase in late January last year, so you might have renewed last year just before that one took effect and are seeing it now for the first time. I don't recall hearing of another increase since then.

    I agree you should have gotten a renewal notice, but even if you had gotten one I don't know that it would have told you the cost; that's something people have complained about in the past. AFAIK it's up to you to go to the website & find out what the current price is.

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited January 3 Answer ✓

    (Edit: Updated the expiration date for Activation Codes….in bold italics.)

    I don't think I've ever received notice of subscription price increases. If you plan to renew your subscription within the next 12 months you might want to consider buying it from retail instead of from Quicken.com. Retail often offers discounted prices for existing subscribers that can be very attractive. For instance, NewEgg.com has a great offering at this time with very good prices but if you enter the Promo Code listed there just below the product title you get an additional discount that makes the price really attractive. This kind of discount doesn't come up very often and it only lasts for a short while so if you want to take advantage of it you might want to act soon. Here is the link to it if you want to review it: https://www.newegg.com/quicken-classic-premier-1-year/p/N82E16832624020 .

    I'm assuming you use Deluxe (based upon the price you listed). This NewEgg.com deal for Deluxe is $41.93 - $4.94 promo code = $36.99 (+tax). That's 49% off the current Quicken.com list price.

    I should point out that the activation codes are good for 1 yr after the date of purchase. You can enter the activation code to extend your current subscription by 1 yr anytime within the last 6 months of your current subscription. So if you order the activation code now you can sit on it until your current subscription is in its last 6 months and then enter it at that time to add 12 months to the subscription end date.

    One word of caution: Make sure when buying a Quicken subscription that it is not for new subscribers. Those cannot be used by existing subscribers. The NewEgg offer I posted above can be used by anyone, not just by new subscribers.

    Quicken Classic Premier (US) Subscription: R61.16 on Windows 11 Home

  • MSStateDawg
    MSStateDawg Quicken Windows Subscription Member ✭✭✭✭

    Thanks for the tip. Yeah…SIGNIFICANT savings on NewEgg. But how would one go about taking advantage of that if Quicken has already charged me for 2025? Would Quicken refund that…allowing me to then get the NewEgg deal?

    Quicken user since 1991

    VP, Ops & Tech in the biometric space

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited January 3 Answer ✓

    @MSStateDawg - According to a Support Article ( https://www.quicken.com/support/quicken-subscription-membership-faqs/ ) :

    What if I want a refund?
    The Subscription Release of Quicken has a 30-day money back satisfaction guarantee.  You can receive a full refund of the purchase price, not including shipping and handling fees, for any reason within 30 days.  You are also entitled to a refund within 30 days of auto-renewal of your Quicken membership. For more information, click here

    BTW, that Support Article does confirm that Activation Codes expires 1 year after the date of purchase so if you or anyone want to buy it in advance make sure you will use that Code within 12 months after purchase.

    EDIT: I just noticed that the "click here" link is no good. It is supposed to take you to this page… https://www.quicken.com/support/Terms-and-Conditions-For-Exchanging-Canceling-or-Refunding-Quicken-Products/ . If you fill out the form it will take them 3-4 days to process it. In 3-4 days that NewEgg sale might be ended (it's already been several days since it was first offered). So you might be best off Calling or Chatting with Quicken Support ( https://www.quicken.com/support/#contact-support ) to see if they will refund it real time.

    Or you can place the order with NewEgg and submit the refund form assuming that they will process the refund per their policy. Even if something goes wrong with the processing of the refund, that activation code will be good for 12 months from the date of purchase so in 6+ months you can use it to extend your subscription by another 12 months. Worst case you won't have to worry about renewing your subscription, again, next year at this time.

    Quicken Classic Premier (US) Subscription: R61.16 on Windows 11 Home

  • MSStateDawg
    MSStateDawg Quicken Windows Subscription Member ✭✭✭✭

    Quicken user since 1991

    VP, Ops & Tech in the biometric space

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    Just to clarify something from the original post: the list prices of Quicken products don't appear to have increased in 2025 (yet). There was a pretty steep price increase last January, and when I check the current list prices on Quicken.com (ignoring any discounts), I'm seeing the same prices.

    I compiled this list of price increases from 2023 to 2024 last year:

      Starter goes from $3.49/month to $3.99/month (a 14% increase)
      Deluxe goes from $4.99/month to $5.99/month (a 20% increase)
      Premier goes from $6.99/month to $7.99/month (a 14% increase)
      Business & Personal goes from $9.99/month to $10.99/month (a 10% increase)

    These are still the current list prices as of today, January 3, 2025. I haven't seen any notice about any price increase this year, but that could happen at any time. Since the start of subscription pricing in 2017, Quicken has skipped price increases in 2018, 2019, 2020 and 2023. There were price increases in 2021, 2022 and 2024.

    Quicken Mac Subscription • Quicken user since 1993
  • MSStateDawg
    MSStateDawg Quicken Windows Subscription Member ✭✭✭✭

    Great advice. Got it on NewEgg for $39.58. A tad inconvenient awaiting them to ship the key card (not sure why they don't deliver electronically) but worth the savings. I was just under the wire getting my refund from Quicken which renewed Jan 2.

    Quicken user since 1991

    VP, Ops & Tech in the biometric space

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Good to hear that you got your refund and were able to take advantage of the New Egg offer. I'm a bit surprised, too, that they used snail mail instead of text or email. Oh, well, at least you got it at a great price and are good to go for another year!

    Quicken Classic Premier (US) Subscription: R61.16 on Windows 11 Home

  • MSStateDawg
    MSStateDawg Quicken Windows Subscription Member ✭✭✭✭

    You can buy a digital download, but the price is like $70. Still, if it's just a registration key then they could deliver that digitally. Go figure.

    Quicken user since 1991

    VP, Ops & Tech in the biometric space

  • MSStateDawg
    MSStateDawg Quicken Windows Subscription Member ✭✭✭✭

    Oh, you want to hear the hilarious, geriatric brain part?

    Moments after reading your last comment…with the topic fresh in my brain…I routinely open Quicken to do my morning update.

    And I was literally WTH for a sec.

    I need some serious help. LOL

    Quicken user since 1991

    VP, Ops & Tech in the biometric space

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Sometimes the Cloud Account needs to be refreshed so the subscription status in your installation gets updated and that message goes away. The easiest way to do that: Edit > Preferences > Quicken ID & Cloud Accounts > Sign in as a different user > follow the prompts to sign out of Quicken and then sign back in using your CURRENT Quicken ID and PW.

    That will almost always resolve the issue. If it does not, then you might need to contact Quicken Support via Phone or Chat: https://www.quicken.com/support/#contact-support .

    Quicken Classic Premier (US) Subscription: R61.16 on Windows 11 Home

  • MSStateDawg
    MSStateDawg Quicken Windows Subscription Member ✭✭✭✭

    I think you missed the joke. I was making light of the fact that I cancelled the subscription yesterday and was all WTH when I opened Quicken this morning. Took me a second to remember that I'd cancelled it. DUH. LOL

    Quicken user since 1991

    VP, Ops & Tech in the biometric space

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Funny! You're right, it went right over my head!😁

    I thought you meant that you'd gotten that message even after you'd entered the activation code you received from New Egg. Believe it or not, that sometimes does happen.

    Quicken Classic Premier (US) Subscription: R61.16 on Windows 11 Home

  • MSStateDawg
    MSStateDawg Quicken Windows Subscription Member ✭✭✭✭

    It's an ecological tragedy that NewEgg doesn't provide digital download of the activation key. Giant carbon footprint to deliver it to me via snail mail. Packaging, paper, deliver trucks, etc. It's an absolute waste.

    Quicken user since 1991

    VP, Ops & Tech in the biometric space

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited February 1

    NewEgg sells some of their own inventory but they also sell items for other retailers, much like Amazon, Walmart and Best Buy do. I have not bought Quicken from NewEgg but I have bought other software from them where they do download the software and/or email or text the activation code to the buyer instead of mailing it to them.

    My guess is that they were selling a brick-and-mortar retailer's inventory, not their own, which is where you would find a package like this. I just looked at the current NewEgg listing for Quicken Deluxe with the best discounted pricing offer and noticed that it does say it is shipped in standard retail packaging. It appears that is what you got.

    Many businesses have made great improvements in eliminating or reduce the ecological impact footprint but it is obvious that there is still much more to do.

    Quicken Classic Premier (US) Subscription: R61.16 on Windows 11 Home