Nordstrom Card Errors
Answers
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-Quicken Jasmine
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Thank you @gustakovish for this very helpful info!!
It will help us keep our accounts current until Quicken has a real fix for this ongoing (2+ months and counting) problem.
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Quicken, please give us an update!!! Are you even still working on this? Very frustrating to users. You haven't posted an update since November 22, over 2 months ago! I have never posted before -now I am angry enough to take the time to do that.
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Hello All,
The issue is still being worked on. Currently, there is no ETA. No additional details are available at this time. If you haven't already done so, please bookmark the Community Alert, since any updates, once available, will be posted there.
Thank you!
Quicken Kristina
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OK this is getting REALLY STUPID. It's been 79 days since there have been ANY UPDATES to this issue, and that is simply not acceptable.
I just now updated my Quicken Classic Premium to R61.17 Build 27.1.61.17 - and STILL no connection NOR can I download a QFX from the Nordstrom site.
This is a FAIL of EPIC proportions — it's now been more than 3 months since the problem started.
Quicken and Nordstrom really need to get their ish together.
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It's been months since I was able to download my Nordstrom card transactions. Since this is my primary card, that means I"m having to manually enter dozens of transactions every month, a very time-consuming task. If it requires attention from Nordstrom, I will be happy to lodge a complaint with them as well.
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Quicken team: please pull it together. Nordstrom downloads have been unavailable since mid-November. The Quicken application goes through the sequence of requesting an SMS code and once it is furnished, Quicken is unable to locate the account. Please fix this ASAP.
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Continue to get errors from Quicken when trying to download transactions. Quicken is not fixing these issues, they tried but it is not working today is 2-26-2025. I called quicken and they know there is a problem but have no fix. I called Nordstrom they say a Quicken problem. This is very frustrating when a well known Quicken, and well known Nordstrom can't fix an issue in 4 months! [Removed - Disruptive]
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I find it unbelievable how long this has been an issue. I too am thinking of getting rid of my Nordstrom card.
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Agree with the other comments - why is this taking so long to address? I have stopped using my card as much as possible because I have to manually add every single transaction due to this issue. I also looked at the manual workaround using the (Mint format) excel file given earlier but the file I got was completely different to that shown in the screenprint, not just columns in a different order, so this does not work in all cases.
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Oh, look! The error message started at CC-511, then changed to CC-501. NOW it's CC-555.
It's been 120 days since this chain was created on Nov 7, 2024.
Four months.
This is unacceptable, Quicken.
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I also received this new error today. I also tried using a QFX file and a CSV file and neither worked.
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This is rich!..The new reason for the inability to download is now "your financial institution has a block on their server causing an inability for Quicken to update your account." Looks like the the third generation theory is in place here.
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Hello Everyone,
We understand how frustrating this issue may be, and we truly appreciate your patience while we work on a resolution. At this time, there is no estimated timeframe for a fix, and we don’t have any additional details to share.
If you haven’t already, we encourage you to bookmark the Community Alert so you can stay updated. Any new information will be posted there as soon as it becomes available.
Thank you!
-Quicken Jasmine
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