Everything Else & Budget Reporting - Ticket(s) Closed? [Mod Note: Keep Thread Open]

Quicken Team and Fellow Users,

It's now been months since the "Everything Else" budget report bug first appeared (shortly after R61.17 rolled out in early February 2025). In that time, dozens of users have documented its behavior, posted screenshots, explained reproducible patterns, and even suggested potential causes.

Yet here we are, in August, with:

• No confirmed fix
• No clear ETA
• Closed forum discussions and tickets without resolution

It bears repeating: this isn’t an obscure edge case. This is a persistent, reproducible error in one of Quicken's core functions—the budget reporting tool that many of us rely on for important financial decisions, presentations to boards/councils, and our own financial planning. Every time this phantom category appears, it undermines trust in the accuracy of the reports.

Why does this matter so much?

• The bug inserts a fabricated “Everything Else” line into budget reports, often with nonsensical budgeted amounts.
• It confuses report recipients (e.g., church councils, spouses, finance committees) and forces users to waste time explaining that the line is meaningless.
• It’s existed across multiple updates—with even saved, previously correct reports now showing the error after the update that introduced it.

User Community Contributions:

• TB63 and others have done deep analysis to help identify patterns in how the erroneous total is being calculated.
• Multiple users have submitted problem reports with logs and sanitized data to aid debugging.
• Temporary workarounds have been shared (selecting all subcategories for budgeting) but they are clumsy and don’t fix the root cause—especially in scenarios where the bug appears despite all subcategories being selected.

What We’re Asking For:

1. Acknowledgement – A current, official confirmation that this bug is still tracked internally under an active ticket. Closing discussions/tickets without explanation leaves the impression the issue was dismissed.
2. Transparency – Even if there’s no ETA, we need to know if a fix is planned, in testing, or deprioritized.
3. Priority – Given this affects core financial reporting integrity, it should be treated with urgency. It’s not just a cosmetic glitch—it impacts user confidence in Quicken data outputs.
4. Communication – If there were multiple tickets and some were closed, explain why, and whether any active ticket remains.

We—the paying subscription customers—are not asking for instant magic. We’re asking for clear communication, confirmation that the issue is still a priority, and evidence that progress is being made.

Many of us chose Quicken over building and maintaining spreadsheets precisely because we wanted trusted, automated, accurate reporting. But accuracy is non-negotiable; without it, the product’s value is diminished.

It’s time to get this fixed. We’ve been patient. Now we need commitment and clarity.

If you agree this bug deserves an active fix and better communication, please reply here so it can’t quietly disappear from attention.

Hello Quicken Team,

It’s now been 10 days since I posted a summary of the history of the “Everything Else” budget reporting bug (linking back to the original discussion). Since then, there’s been no moderator response or user activity here.

I’m concerned this thread could be closed automatically for “inactivity.” I’d like to request that it remain OPEN, because:

• This bug is still present in the current release.
• The original discussion was closed without a resolution.
• Closing this one too, without a fix or a committed update, risks burying the issue and leaving users without a clear place to follow progress.

What we need from Quicken at this point:

1. A status update – Is there still an active ticket for this issue?
2. Confirmation that this bug remains on the roadmap for a fix.
3. Acknowledgement that accuracy in budget reports is a core feature of Quicken, and that this issue has not yet been resolved.

Please don’t let silence + auto-closing threads become the default “resolution.” Many of us actively depend on accurate budget reports, and this phantom “Everything Else” category undermines user trust in the product.

Thank you

Hello @Quicken Anja, I think we are all looking for an update on this as it is very frustrating to continually see Everything Else show up on our reports with $0 on it as well as showing up as the last line of our report with the budget of our last category. This has been going on now for about 10 months and no resolution in sight and many of the threads that have Everything Else in the title are closed and unresolved. Can you give us an update and do we all get a reduced subscription since this issue was introduced in January and has yet to be fixed?

Thank you

Trevor