Quicken Says There is a Software Update, But Then Says I Have the Latest Version

Tammy Borgnis
Tammy Borgnis Quicken Windows Subscription Member ✭✭✭
edited September 15 in Installing and Updating (Windows)

In my One Step Update, it tells me that there is a new version of Quicken to download.

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However, when I click on View Update, it tells me that I have the latest version.

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It says that I am currently on version R63.21.

Please fix this.

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Comments

  • Tammy Borgnis
    Tammy Borgnis Quicken Windows Subscription Member ✭✭✭
    image.png

    Proof of what version I am on.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Tammy Borgnis,

    We appreciate you reaching out!

    Please try navigating to Help > Check for Updates and see if it lets you install the update from there.

    image.png

    If it still reports that you’re on the latest version, you can manually install the most recent release by downloading and running the manual patch from this support article.

    Thank you!

    -Quicken Anja
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  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @Tammy Borgnis

    What wasn't explained is that when Quicken does a update release, they offer it to a given number of users and then shut it off. They wait to see if there are problems with it when used by users with all sorts of computer configurations. They do the release and stop a couple of times before they make a general release of that update.

    You are just caught in one of the in between staged releases. If you really want to try it before the general release, follow the link provided by Quicken Anja and download the patch release.

    Personally, I usually wait for the general release to make sure that nothing has been broken by the release that is important to me.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Quicken Anja
    Quicken Anja Moderator mod
    https://community.quicken.com/discussion/comment/20504110#Comment_20504110

    Absolutely, that’s correct—the latest Quicken update is still in a staged release, which means it’s being gradually rolled out to users. You can also find more details about the update here.

    Thanks @splasher for sharing this!

    -Quicken Anja
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