zzz-Fidelity Updates

With the cutover deadline of 8/20 approaching has anyone seen any resolution of any of the issues reported?

From earlier post by @Quicken Kristina :

Here is the list of issues that are currently being investigated under CTP-13955:

• Missing accounts: Investment accounts not shown in the account linking screen, preventing setup or reconnection.
• Incorrect share balances: Share quantities downloaded with reduced precision (e.g., 2 decimal places instead of 3), leading to inaccurate holdings and potential placeholder entries.
• Misclassified securities: Money Market Funds (e.g., FDRXX, FZFXX, SPAXX) are being treated inconsistently—sometimes as cash, other times as holdings, or disappearing altogether.
• Transaction duplication: Historical transactions redownload as new entries and fail to match existing register data, forcing manual cleanup.
• Account display mode changes: Investment accounts that were previously set to “Complete” tracking revert to “Simple” without user action.
• Incorrect transaction placeholders: Cash management accounts show erroneous transactions with incorrect labels and values, sometimes doubling balances.
• CDs misrepresented as stocks: Certificates of Deposit are converted to stocks with inflated share quantities and distorted prices.
• Net worth discrepancies: All of the above lead to incorrect account balances and distorted net worth calculations.

For issues with missing transactions, duplicate transactions, and incorrect transactions, we do still need additional information so that we can investigate:

@Quicken Kristina Are we to expect simultaneous resolution of the issues by 8/20 or are the fixes being released sporadically?

Please advise what to expect in regards to the release of fixes.

That is promising info. Thank you.

Can someone clear up one question for me? Have there been any negative issues at all using DC for Fidelity accounts when using One Step Update? In an abund of caution I stopped updating my Fidelity accounts last week when I started seeing all of these posts. Is it safe to do so now using the old DC?

Ultimately, the final DC → EWC+ migration date is being determined by Fidelity and the data formats they provide to Quicken and other third-party financial software providers. Once Direct Connection will be closed by Fidelity, EWC+ will automatically become the only game in town:

@Nnaa This has been discussed earlier: if you updated your data file under EWC+ after migrating, then you would face issues trying to switch back to DC using an earlier backup. If you never downloaded any transactions using EWC+, in theory you should be able to this. The question then becomes, with the hard cutoff data tentatively set for 08/20/2025, is this still worth it for you at this stage?

I got the same error this morning. Instead of retrying OSU, I went to the NetBenefits account and did "Update Transactions." That seemed to work successfully (I say "seemed" because there were no transactions over the past 24 hours. But the process completed without errors.)

I have continued to use DC for both regular and NetBenefits Fidelity accounts in OSU and all is working properly. (I restored from the previous evening's backup immediately after the original EWC+ conversion.)

@BarryGraham Yes, very similar situation at our end: no EWC+ issues with Fidelity Brokerage & IRA account downloads & transactions (still need to confirm that ReinDiv rounding issue has been resolved), major issues remaining with Fidelity Netbenefits 401(k)/403(b) accounts, which appear to be downloaded as "Simple", while being categorized for "Complete" updates in online account settings.

So even if I go to a backup, it still won't work? That's aggravating; makes me regret accepting to upgrade the connection. Next time, I will wait until the last minute to do this; better to let everyone else be the testers.

Fair point on reverting back, but it seems like the cutoff date has also been pushed back. That's why I think it would be worth it to go back to DC. I don't have a problem with it taking a long time to get this right, but I do have a problem with my not being able to update my finances while they figure this out. This shouldn't have been rolled out for a general audience until they had more data.

I never did the upgrade on my Fidelity accounts and have been doing OSU on the zzz Fidelity accounts. Have not had any issues. All transactions have downloaded fine. I do not have cash in my accounts. I use the SPAXX and FDRXX as sweep accounts. Everything works normally. Glad I delayed the change. Sorry for those we didn't.

I restored a backup from before the botched transition to EWC+ and everything works just as it did in the before-times. The only difference is the connections have the "zzz" prefix. But all Fidelity accounts (and I have a lot of them) have complete tracking. My guess is that you're referring to not restoring from backup but simply trying to switch back. I tried that before restoring from a backup, but I never could figure out how to do it so I did the tried and true "restore from backup" which restored the functioning of Quicken for me (and restored my sanity). The only complexity is that the backup was about a week old and crossed a month end boundary so I had a ton of transactions on my first update and it took a long time for the first update to complete because it was restoring/rebuilding the on-line database for my accounts. But still not that big of a deal. And, again, I'm pissed that I thought this was mandatory because I've learned from lots of experience with Quicken's inadequate testing to delay any transition any I'm forced to make the change. I don't remember any update that was so critical that it was worth risking some file corruption due to some bug not yet fixed.