Barclays Bank Delaware - FDP-101

System
System Member admin
edited September 19 in Errors and Troubleshooting (Mac)

This discussion was created from comments split from: Barclays Card Error cc-601.

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  • flyfishertn
    flyfishertn Member ✭✭✭

    I've been getting the dreaded "101" error for 2 days now … so Barclay problems are back …

    Care Code: FDP-101

    Details:
    CP_SCRIPT_ERROR
    Expected to find an object with property ['data'] in path $ but found 'java.lang.String'. This is not a json object according to the JsonProvider: 'com.jayway.jsonpath.spi.json.JsonSmartJsonProvider'.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @flyfishertn,

    We appreciate you taking the time to report this issue!

    I went ahead and moved your comment into its own thread since you’re using Quicken Classic for Mac and the post you originally replied to was under a Windows category.

    Based on the FDP-101 (CP_SCRIPT_ERROR) you’re receiving, please see this support article. According to the article, this type of error usually occurs when Quicken is unable to connect to your bank (often due to a block on the bank’s side).

    As noted in the article—please wait 24 hours and then try again. If the error still persists after this time period, please contact Quicken Support so an agent can review your log files and escalate if necessary.

    Thank you!

    -Quicken Anja
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  • flyfishertn
    flyfishertn Member ✭✭✭

    I went ahead and contacted Quicken Support and reported the problem from quicken and as well as a screen shot of the error message. As a marker, this began on August 13, 2025.

  • Hal Barron
    Hal Barron Member ✭✭
    edited August 16

    The same thing is happening to me with my Barclay's Savings account. Error FDP-101. This has been an on-again-and-off-again problem for the past year, and I would appreciate a more comprehensive and permanent solution for it. I realize that the ball is in Barclay's court, but I appreciate Quicken escalating the matter.

    [Merged Post]

  • TxHogFan94
    TxHogFan94 Quicken Mac Subscription Member ✭✭

    I have been connecting to Barclay Bank US for years with no problem. Starting last week, I am unable to download my transactions. I tried to Update Login in account settings and now receive the error FDP-101. This is a problem for all Barclay Bank US users?

    Screenshot 2025-08-16 at 7.01.56 AM.png
  • malloc
    malloc Quicken Mac Subscription Member ✭✭

    I also started getting this error this week, it seems to also correspond to barclays making some slight UI changes on their website.

    Screenshot 2025-08-15 at 3.23.09 PM.png
  • Quicken Anja
    Quicken Anja Moderator mod
    edited August 16

    Hello All,

    Thank you for taking the time to report this issue!

    We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation.

    image.png

    It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience in the meantime! Thank you.
    (CBT-770)

    -Quicken Anja
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  • malloc
    malloc Quicken Mac Subscription Member ✭✭

    @Quicken Anja - I reported the problem via the app yesterday.

  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin

    Hi All, Are we still experiencing this issue?

    Quicken Janean

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  • malloc
    malloc Quicken Mac Subscription Member ✭✭

    @Quicken Janean - yes!

    Screenshot 2025-08-18 at 3.34.07 PM.png
  • flyfishertn
    flyfishertn Member ✭✭✭

    Yes!!!

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @malloc & @flyfishertn,

    Thank you for letting us know you're still impacted by this issue. We now have a Community Alert you can bookmark to receive notifications of any updates, once available, and to be notified when the issue is resolved:

    https://community.quicken.com/discussion/7965132/new-8-18-25-barclays-bank-delaware-cc-601-fdp-101

    Thank you!

    (Ticket #11908165/CTP-14167)

    Quicken Kristina

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  • flyfishertn
    flyfishertn Member ✭✭✭

    My Barclays accounts re-connected successfully this morning.

  • Quicken Anja
    Quicken Anja Moderator mod
    https://community.quicken.com/discussion/comment/20504838#Comment_20504838

    Thanks for the update—that’s great to hear! I’m glad everything is working again this morning.

    -Quicken Anja
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This discussion has been closed.

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