Major issues with R64.19

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Comments

  • [Deleted User]
    [Deleted User]

    @Chris_QPW not that I am happy that you are having issues, but it definitely shows that there is something wrong with R64.19 and LifeHub being able to work together.

  • [Deleted User]
    [Deleted User]
    edited August 20

    @Quicken Anja needless to say, I will not be updating to R64.19 until it is truly confirmed that there are no issues with LifeHub. I spent the whole day yesterday troubleshooting issues and restoring my data file. I can't afford to do it again today.

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    I just terminated Quicken and then restarted it. Did a One Step Update, and a few other things with no problem, and then did the Update All again, this time it went through for me.

    BTW were you just doing the Update All for troubleshooting purposes? Given that neither of us have online bills it really should be pretty much a "do nothing" operation, maybe updating some biller's list, but that is about it.

    Signature:
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    http://www.quicknperlwiz.com/

  • [Deleted User]
    [Deleted User]

    @Chris_QPW it is good news that Quicken is working for you. I will then try to install R64.19 again and see what happens.

    I clicked on it to troubleshoot for some other users who where having issues. Yes, usually it is a "do nothing" button, so I didn't think much of it, until the issues I had yesterday.

    @Quicken Anja sorry for being so skittish, but now that Chris got it to work, makes me feel hopeful.

  • [Deleted User]
    [Deleted User]
    edited August 21

    The issues are getting worse. Now I'm getting CC-800, CC-503, and CC-929 on my EWC accounts.

    @Quicken Anja thank you for all your help. Please close this thread. I will manually update the the EWC accounts from this point forward.

    UPDATE - it looks like the issue was my accounts using EWC (not EWC+). Once those were disconnected, things are running smoother. The update all for bills is not stalling, and the OSU and Sync are running normally. I still can't reactivate due to CC-503 errors.

  • [Deleted User]
    [Deleted User]

    I have cancelled my subscription to LifeHub and requested a refund. I have also cancelled my subscription to Quicken Classic. I had to do this because enough is enough. I have tried to support Quicken and help other users in this forum but it has become to the point where I can't support a company that I no longer believe in.

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    https://community.quicken.com/discussion/comment/20505466#Comment_20505466

    It is a real shame that it has come to this. You are certainly a very valuable contributor here.

    But I totally understand.

    Signature:
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    http://www.quicknperlwiz.com/

  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta

    Just for info,

    I installed 64.19 to see

    The only problem I noticed is with Bill Presentment giving me duplicate bills and not being able to clean that up due to errors etc..

    My ewc and ewc+ all seemed OK still with and without SYNC on and Life Hub connected to Quicken.

    I did revert back to prior version quickly to avoid further problems though.

  • Quicken Anja
    Quicken Anja Moderator mod

    @CaliQkn Thank you for the update and for all the support you’ve given other users here in the community—we truly appreciate the time and effort you’ve spent helping. I understand and respect your decision, though I’m sorry to see you go.

    If at any point you’d like to pick up where we left off or pursue this further, please don’t hesitate to let me know—I’ll be here to help however I can.

    Thank you!

    -Quicken Anja
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  • Phil H.
    Phil H. Quicken Windows Subscription Member ✭✭✭✭

    After Installing R64.19 the "bill" tab became useless. The "Reconnect: to billers I have used in the past is broken and can NOT find the old billers. I wasted time trying to fix it, had input from Quicken Jasemine but I finally came to the realization that I had to uninstall, and load R63.21

  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭
    https://community.quicken.com/discussion/comment/20505466#Comment_20505466

    I’ll echo @Chris_QPW ’s comments - totally understand and sorry to see you go as you have been an excellent help to other Quicken users.

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • BK
    BK Quicken Windows Subscription Member ✭✭✭✭
    edited August 23
    https://community.quicken.com/discussion/comment/20505466#Comment_20505466

    Hey @CaliQkn , I just saw this! This will be a loss for many many Quicken users who are benefiting from your help and involvement. I hope you will reconsider. Look at my much earlier comment where I update once a year or so and I am on R62.16 and works flawless. We all recognize and understand that you are frustrated. And we hope that in the next few days, weeks or months you will join us again. I'll buy you a drink next time I am in SD. Cheers

    - Q Win Deluxe user since 2010, US Subscription
    - I don't use Cloud Sync, Mobile & Web, Bill Pay/Mgr

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