Walmart OnePay Cash Rewards - Synchrony Bank

System
System Member admin
edited December 11 in Download, Add/Update Accounts (Mac)

This discussion was created from comments split from:

Cant' Connect Walmart OnePay Cash Rewards Synchrony Bank With Quicken

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  • MJ-san
    MJ-san Quicken Mac Subscription Member ✭✭
    edited September 18

    @Quicken Alyssa the link that the previous commenter shared may not work… can we connect ALL of our Synchrony accounts via their universal "MySynchrony" login that brings up all of the linked Synchrony accounts?

    https://consumercenter.mysynchrony.com/consumercenter/login

    I did try talking to the overseas call center folks and it was useless - they couldn't understand what I was asking for. Thanks much!

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @MJ-san,

    Thank you for your question. I have moved your post over into a Mac category.

    Unfortunately, it's the same in Mac. That specific URL isn't currently supported. However, you might try using the Synchrony Bank Credit Cards option in Quicken to see if it allows you to connect. If that doesn't work, you'll need to reach out directly to the financial institution and request that they support downloads to Quicken.

    For a financial institution to be added to Quicken’s list and enable account downloads, it must submit a request through Quicken’s service providers.

    As a side note, in the past some users have found success connecting to other "mysynchrony" options. Specifically, the Guitar Center Credit Card instance in Quicken. Here and here are threads where users reported this working.

    Hope that helps!

    Quicken Alyssa

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  • JayLotta
    JayLotta Quicken Mac Subscription Member ✭✭
    edited 10:55AM

    On the Synchrony website about the new signup experience (http://synchrony.com/help/faqs?tab=cc-fin#new-sign-in-experience) there is a section regarding aggregators which states:

    For password managers: Yes, please update your password for synchrony.com/login with any password managers you use.

    For financial aggregators (e.g., Mint, Credit Karma, Quicken, Plaid, etc): No changes are necessary at this time. We will work with these third parties in a future phase. You'll be notified when it's time to update in the coming months.

    My connections in both Quicken and [Removed-Third Party Software] stopped working today with my old credentials. The new credentials I established today per Synchrony's password update rollout do not work either. I can't quite parse the second paragraph as it is terribly written but I'm hoping that the connections will work again sometime in the near future. Or, maybe they mean that Synchrony will work with the third parties to get their connections operational again. Who knows?

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @JayLotta,

    Thank you for sharing what you found with the rest of us.

    Yes, I think you are correct, that it means Synchrony will work with Quicken to get it working in the future. Hopefully it happens soon!

    Thank you!

    Quicken Alyssa

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    edited November 2

    Hello All,

    Can I please have you both go to Help>Report a problem, from within your Quicken software, and Send to Quicken?

    Screenshot 2025-10-06 at 9.42.13 AM.png

    This issue has been reported, and your log files will help the investigation. Additionally, Screenshots can be helpful as well. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Let me know once your logs have been sent over so I can add them to the ticket.

    Thank you!

    [CTP-15053]

    Quicken Alyssa

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello All,

    Can I have you all try using the Wal-Mart Credit Card instance in Quicken?

    Before doing this, make sure your account is disconnected.

    1. Select the account to open its register.
    2. Click the Settings gear icon in the lower right corner of the register. Screenshot 2025-12-11 at 11.00.44 AM.png
    3. Click the Downloads tab. Screenshot 2025-12-11 at 11.01.49 AM.png
    4. Click the Disconnect Account button.
    5. Click Done.

    Now reconnect it using "Wal-Mart Credit Card".

    To do this:

    1. Go to the plus-sign. Screenshot 2025-12-11 at 10.56.22 AM.png
    2. Type in "Wal-Mart Credit Card". Screenshot 2025-12-11 at 10.07.35 AM.png
    3. Enter your credentials and follow the prompts.
    4. Carefully Link to the existing account in Quicken.

    Let me know how this goes, and if you are now able to connect these accounts.

    Thank you!

    Quicken Alyssa

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  • Mark Torpey
    Mark Torpey Member ✭✭✭
    edited December 11

    I attempted the process you suggested. Doing so connects me to Capital One Bank (you can see this in your example) when the issuing bank is Synchrony. I tried to use my Synchrony login and was locked out of Capital One.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello All,

    Can you please provide us with the URL that you use to view/access these accounts outside of Quicken, from the bank's website?

    @Mark Torpey,

    Thank you for trying the last suggestion and reporting back.

    Looking forward to your responses.

    Quicken Alyssa

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