MidFirst Bank cannot download, cannot reconnect

SJPusateri · October 1

Is there any update to this issue? Is Quicken working with Midfirst? Is either party being uncooperative? Is there an explanation as to why I can connect to every other financial institution I do business with except Midfirst? Midfirst is not forthcoming with updates, how about Quicken.

bumgarb · October 3

Very disappointed that this is still not working. Guess I'll contact MidFirst again on Monday and start looking for a new bank.

Dave Hutchison · October 3

No data since June not even able to download manually. But also have another credit card company not DL for many months.

When I have time, am going to check other Quicken alternatives that use different data aggravators to see if they are working. I have hundreds of transactions missing after no real issues for like 20 years of using Quicken but need to try alternatives. I don't use stuff like budgeting only records for checking accts and about a dozen credit card accts, investments (that still works), money market etc.

I would rather keep MidFirst - had for decades and close when rarely need a human vs online - and switch from Quicken if I can find alternative that works with my primary checking account with them.

bumgarb · October 4

https://community.quicken.com/discussion/comment/20512988#Comment_20512988

MidFirst has said that their Dev team has the feature turned off after issues with connectivity as they roll out their new web app. MidFirst stopped transitioning users to the new web app while they fix issues. The last time I spoke to MidFirst was on September 12th, and their support said there was a September 30th estimate for the connectivity for Quicken to be turned back on. I plan to contact MidFirst again to ask about it since that ETA is past. The more people call and complain, the more likely it is to get fixed.

Quicken Anja · October 4

Hello All,

I completely understand how frustrating this ongoing MidFirst Bank connectivity issue has been — seeing accounts fail to update day after day is stressful. Our escalation ticket is still open, and our teams are actively working with both our service provider and the bank to resolve the problem. Unfortunately, we don’t have an ETA at this time.

Please continue to refer to the Community Alert for any and all available updates and information.

We truly appreciate your patience and apologize for the inconvenience! Thank you.

RE_ · October 5

Any updates on this yet? Midfirst and quicken are about to lose my business, but sounds like it's more of a Midfirst prob to me?

keelyh · October 11

I migrated to the new app on 10/7 and now I cannot download transactions to Quicken Classic. I called MidFirst and the support person said they were aware of the issue but didn't have an ETA for resolution. This is so frustrating.

lyndon.vidrine · October 15

Any updates on this?

Quicken Anja · October 15

Hello @lyndon.vidrine,

Thanks for reaching out!

Any and all updates and information regarding the ongoing MidFirst Bank issue are and will be posted in the open Community Alert as they become available. At this time, we do not have any additional information beyond what has already been—and will continue to be—shared there.

Thank you for your patience and understanding.

SJPusateri · October 16

A Midfirst Rep called me and apologized for the issue, but offered zero time table as to when the issue would be addressed. The issue will not be resolved until all clients are moved to the new platform. THe representative also layed some of the blame on Quicken saying it is Quickens decision not to support both platforms. Personally I think the issue squarely falls on Midfirst rolling out an untested update that they are obviously having issues with, this is not that large of a bank.

davery777 · October 17

https://community.quicken.com/discussion/comment/20515654#Comment_20515654

The last update to the community alert was in August. 😐️

riemar · October 17

When I talked to Midfrist, they indicated their best estimate for the resolution of this issue was year-end. Can Quicken contact them and verify this?

Chaya · October 19

@Dave Hutchison

I have been able to download my transactions on Midfirst and export to quicken. Are you able to do this? If not i would contact quicken about it. They were able to help me with this.

Dave Hutchison · October 27

Chaya, I think I am on the new system and I do not find any option to download manually. There are zillions of folks with same problem. As discussed with MidFirst they don't plan to implement the connection until maybe year-end. Earlier they reportedly said by 9/30.

If you found the way it would be helpful to zillions for you to let us know how. Or, are you still on the old system which may still be working. I don't know how you tell if on old or new. I assume I am on non-working new since my MidFirst checking hasn't been updated since 6/27/2025

When I assume I was on old MidFirst when the auto update DL via Quicken stopped working I could still DL the Quicken file from the site. It resulted in the biggest mess I have ever seen going back a long time. It showed I had a $66k checking balance in February - Yah I wish!!! I made a correction entry to the actual $450 balance. But then furter updates were dublicates again of old and no help. Then no longer could find the download in Quicken format since June on MidFirst.

Sadly have similar problems with 3 Barclay cc accounts and now my investment (via Pershing) accounts will not connect, they were working until when tried today. After doing latest Quicken Version update today, Citi 2 cc's are totally wrong also.

I just noticed by three Barclays account have all received CC-505 errors and balances not updated since late 2024 and early 2025.

Been a 20+ years user but at this point Quicken is worthless for me.

bpoppe1953 · October 28

10/28/2025 I finally got MidFirst to respond to the issue with Quicken. The rep stated that they are aware of the problem connecting. They are "diligently" working on it. There is no resolution date. They said they would "communicate" when the issue is resolved. I personally have been trying to add my 3 MidFirst Bank accounts daily. For the record, BMO is offering up to $500 for opening a new checking account with some caveats.

Quicken Anja · October 28

Hello All,

We completely understand the frustration around the ongoing MidFirst Bank connectivity issue. We realize it’s been concerning that there haven’t been any new updates in the Community Alert since August. At this time, we don’t have any additional information beyond what has already been posted there.

Please know that our service providers are still actively working with MidFirst Bank toward a resolution. We appreciate your continued patience and recommend keeping an eye on the Alert for any updates as soon as they become available.

Thank you for your understanding.

RCTLLC · October 30

@Dave Hutchison

To manually download transactions, log in to MidFirst.com and go to your account's transactions page. On the right, click the option next to the printer symbol to download your data. Set the desired dates and save the file to your desktop. Double-click the QIF file to import it into Quicken.

keelyh · November 12

Very frustrating that this is still not working. Has anyone heard an update from what was last communicated around the end of October?

Mark73012 · November 14

Midfirst is a private bank. If you don't have a lot of money on deposit with them, you don't matter. I have the inside scoop on this. They don't care about your online banking. They don't care that you cannot connect with Quicken. Midfirst outsources their entire online banking operation. They don't care. If you want to take your $1,000 average daily balance checking account to another bank, they don't care. If you are going to reply to this thread about how wealthy you are, then you ought to put that frustration on them. Until then, they don't care.

PS. I'm moving my accounts to a credit union. Their Quicken works.

chad4793 · November 14

https://community.quicken.com/discussion/comment/20522166#Comment_20522166

Yeah, I think you're right. I was the one who originally submitted this issue. It's been eight months now. Eight months of having to manually add transactions. I can't fault Quicken for this if the blame is on MidFirst for just not caring about their customers' user experience. I've been banking with them for over ten years at this point, but enough is enough. Very disappointing behavior.

SJPusateri · November 15

The problem for some of us is we have loans with intrerst tied to having accounts at MidFirst, so moving is not as easy. Believe me I would have moved months ago if I could untangle my loan and keep the same interest rate.

But I am in complete agreement, these guys don't care. I thought a small local bank would be better attuned to its customers. Stupid me. I do write or call them once a week demanding some type of answers, I do feel for the folks they are making calls and have to deal with frustrated customers, I hope they can find a better employer.

sultar7 · December 2

I hate to ask, but any updates to this issue? Looking at moving to Arvest now.

chad4793 · 12:34PM

https://community.quicken.com/discussion/comment/20525333#Comment_20525333

From what we've gathered, the issue is on MidFirst's end, and there's no timeline on when they'll get around to fixing it.

Dave Hutchison · 4:50PM

I looked at a few well known large Quicken alternative some using multiple aggregators and seems that none of them work with MidFirst since its there side that isn't providing the data. It has not worked for me since June but I really don't want to change banks.

MidFirst Bank cannot download, cannot reconnect

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