Fidelity Updates Still Broken after Update

https://www.fidelity.com/mutual-funds/fidelity-funds/government-core-money-market?utm_source=chatgpt.com

Wrong. I have FZDXX as a core position in my cash management account.

@es114 I'll believe you if you show me a screenshot such as this with FZDXX.

My Fidelity 401(k) account is also totally messed up, more ways than I care to report here. [Removed - Disruptive]

Fidelity refers to FZDXX as my core position and was advised to move my core over to this MMF for better return. However I see SPAXX as the core as the core in the cash management account in very small $ and don't know how it got there.

I'm still struggling with this Fidelity issue. I can't imagine going through another month having to enter transactions for my 14 Fidelity accounts manually. Like many of you, some of my accounts have lots of transactions each month. Entering transactions manually takes a lot of time.

I've tried the various recommendations posted on the Community, but still, no go. One thing I've noticed, the IRA and Roth accounts for myself and for my wife connect with no problem (I've deactivated and reactivated multiple times). The accounts I'm having problems with are owned by a Trust. My wife and I are both trustees. I tried using my wife's Fidelity login when connecting the accounts from Quicken but still the same problem.

Could the issue be related to ownership of the Fidelity accounts? Has anyone else experienced this same issue?

Lastly, has anyone come up with an alternative to download transactions from Fidelity and upload to Quicken? Something similar to downloading transactions from credit card providers?

Thanks much!

@Bob@45 - Good info. Thanks for sharing.

I just ran One Step Update and the Summary report shows all 14 Fidelity accounts were sync'd. successfully (no errors) and the summary log showed all accounts had transactions downloaded. I see the new trans. in the Roth & IRA accounts but nothing in the Trust accounts. The Last Download stamp shown for all accounts shows the current date and time. Not sure where the trans. went 😣

I spent 2hrs. earlier today manually entering transactions and I still have a long way to go 😫

@BJB You can convert and keep the same prior datafile if you create a template backup and use the template file as your converted dataset (using a different name than your unconverted dataset), maybe something like dataset-EWC. The old datafile will remain with the existing connections and you can keep using it. The template datafile will require reconnecting all the accounts but it creates a different Quicken cloud connection. That's how I tested the Fidelity EWC connection while keeping my current datafile. It gave me time to learn what corrections and issues I would encounter by converting. Eventually, I switched my regular usage to the -EWC datafile. My former datafile with Fidelity Direct Connect is now behind in updates and no longer used. Do NOT use a regular backup datafile for the conversion file. That will not create a separate Quicken cloud connection.

A suggestion. It may be a better "ease in" approach than a "can't unconvert" onetime approach to switching Fidelity connection methods. Of course, backup your current datafile before trying any conversion.

With a template copy, you would have to reconnect all the other connections as well. For me, those connections were working so reconnection was not an issue.

@bmbass - Awesome! What you just shared is exactly what I was looking for. Thanks for taking the time to provide the details. I'll give it a try and post my outcome. I figured there had to be some type of Perl or Python script that someone on this Community has used. I just hope csv export has as much detail for each trans. as the connector provided by Quicken. I have some gnarly trans. such as options which are confusing and full of detail. I'll share my results once I'm done.

Also, fyi, in Fidelity there's a "Custom" tab when you select the amount of data you want to export. I believe the default is "60 days". Select the green "60 days" or whatever your default shows and you will see the custom tab where you can specify a date range.

Thanks again.

@Mark Torpey I also noticed the difference FZRXX/FZFXX vs. SPAXX for the core holding creating share mismatch issues. I am changing the core holding to SPAXX one account per 2 days so that I can fully monitor the resulting transactions. The yields for both are near equals. So far I am not getting share mismatches on any of the accounts with SPAXX as the Core holding. When I finish; I will report back if the mismatches also go away.

My primary Brokerage account is the one that breaks the link the most often. It is the only one which is configured in Quicken to show cash in a checking account. Are HSA accounts (which many people are having problems with) also set up this way?

I also get share mismatches for the "Collateral…" for the securities which are loaned out by Fidelity. Both Fidelity and Quicken show daily transactions for adjustments/buys/sales but they never show up under my Positions on the Fidelity web page. So I just delete them all. Keeps the ledger simpler.

My HSA doesn't have a cash account, and it's not downloading transactions.

I think you meant to say FDRXX instead of FZRXX.

I am sorry. I get the different MM fund tickers jumbled. The taxable fund choices are FZFXX or SPAXX. IRA's have FDRXX or SPAXX. FZDXX is the Premium MM and is available as a tradeable MM fund. I keep as much as possible in it because of the higher yield. Fidelity will even automatically sell it to cover a trade or withdrawl without getting mad at you.

Ok count me very confused.

I have 6 Fidelity accounts which have been having issues downloading transactions since August. I thought I finally got all of this sorted in early October and everything worked well through what I thought was October month end as I have transactions for 10/31/25.

I was away for a week on vacation and today just returned (11/9/25) and not one account is downloading. What is very odd is one of the IRA accounts which did stock purchases on on 11/3 and 11/4 for a new stock not in the Security List and the Fidelity IRA account prompted me to add which I did, but there is no correspnding purchase trasnaction in the download list.

I performed a "Reset Account" on three of the accounts this afternoon: 1 brokerage, 1 Fidelity GO and 1 IRA. All Resets appeared to go through fine. The first two accounts did not downloaded any transactions. The IRA account downloaded three dividends paid on 10/8 and 10/9 which is very odd since I have downloaded transactions probably 5-6 times over the month of October and these were never there in the previously downloaded transactions—why they suddenly showed up today is confusing. However none of the stock trades in November are still in the Downloaded section.

At this point I have no idea what to do to fix the issue. I have "Deactviated" and reactivated all 6 accounts numerous times to fix the issues from mid-Sept to mid-October to fix all issues and then seem to get 1-2 weeks of stability only to then have issues again.

Any additional suggestions?

@EvDob FZDXX is NOT used for the Core Cash portion of my accounts. Every tranaction for FZDXX has been downloaded correctly; provided ANY Fidelity download functioned that day.

I am switching all accounts to SPAXX for the Core Cash; one account per every 2 days. Though I can have the Core Cash at zero and Fidelity will automatically Sell enough FZDXX (Premium MM) to cover the deficit from the trade or withdrawl. I confirmed this was OK to do with Fidelity by Secure Message (which I saved as a pdf in case Fidelity changed their mind).

Today I decided to Validate and Copy (BACKUP Must be done before Validate because it can make BIG changes to your file) my 4 separate Quicken files because I learned from Chris_QPW in a Post I Orginated; that the COPY resets ALL online connections. This sounded like a good plan since the first rule in troubleshooting is to simplify or control the situation. This would remove any hidden online connection information and start all online connections with a clean slate. I will report back if things improve or get worse.

This did not create much work for me since my Quicken files are functionally very simple; though one is 110 MB in size. Quicken ONLY downloads transactions (from 3 financial institutions) to be recorded in the accounts. Qucken does not initiate any tranasctions.

The Validate did find a bunch of Invalid transactions and removed them from an account (ACCT_10b38) that never existed and did not show up yesterday when I went through the Hidden accounts and CLOSED every old account that was no longer actually Open.

Here is myother post; but it probably does not apply to anyone else.