Treasury Direct - Never Works

DPW-CT
DPW-CT Member ✭✭
edited December 1 in Investing (Mac)

I am never able to get Treasury Direct to work, put in my OTP and invariably get this error. I tried removing Treasury Direct from Mac keychain - what's the trick

Unexpected Error Please try again later.

Care Code: FDP-101

Details:
CP_SCRIPT_ERROR
Account Number is not present

Quicken Mac Classic

Screenshot 2025-11-30 at 6.54.17 PM.png
Tagged:

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @DPW-CT,

    Thank you for reporting this to us.

    After checking your connections internally, I can confirm you are receiving an FDP-101 error. This error occurs when Quicken is unable to connect to the bank to receive transaction information.

    Here is a Support Article that covers this error. If you receive this error for more than 24 hours, please contact Quicken Support directly, as further investigation and escalation may be necessary.

    Thank you.

    Quicken Alyssa

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  • DPW-CT
    DPW-CT Member ✭✭
    edited December 1

    This has been a problem for months - I'm looking for a detailed explanation, and would like to hear from other users experiencing the problem (or those who have solved it)

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @DPW-CT,

    Thank you for following up.

    Unfortunately, there is no more explanation I can provide you based on the information I have available to me.

    It might be worth contacting the financial institution to see if they can provide some insight or explanation as to why this is happening. It could be that they block third-party aggregators on certain days or at certain times. This is something I have seen with other financial institutions in the past.

    We can investigate it from our end and even process an escalation on your behalf, if needed. To do that, you will need to reach out to Quicken Support.

    I am sorry that I don't have more information to provide.

    Quicken Alyssa

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  • retird
    retird Quicken Windows Subscription Member ✭✭✭✭

    History of Treasury Direct…., lots of reading…

    https://community.quicken.com/search?domain=all_content&query=treasury%20direct&scope=site&source=community

    Windows 11 (2 separate computers)..... Quicken Premier.. HAVE USED QUICKEN CONTINUOUSLY SINCE 1985.

  • DPW-CT
    DPW-CT Member ✭✭
    edited December 4

    [Removed - Violation of Community Guidelines]

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello All,

    This is now a Known Issue, and multiple banks are being affected. Our teams are aware and working toward a solution. To be updated on progress/changes as they occur, open the linked alert and bookmark it.

    We apologize for any inconvenience.

    Quicken Alyssa

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  • DPW-CT
    DPW-CT Member ✭✭

    what do you mean by and multiple banks are being affected.  Treasury direct seems to be a unique proboem

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @DPW-CT,

    I apologize for the confusion.

    It is a Known Issue. Please click on the linked alert to view more detailed information.

    Treasury Direct is being affected, along with a list of other banks as well. To stay up-to-date on progress and/or changes, please bookmark the alert. We do not currently have an ETA as to when this will be resolved.

    Thanks again!

    Quicken Alyssa

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  • DPW-CT
    DPW-CT Member ✭✭

    I just saw this post. Im curious if that moderator is correct. I’d like to know if there really no supported connection to treasury direct - and I should stop trying to connect , or is it a problem that is going to be so


    Quicken Kristina Quicken Windows Subscription Moderator  modSeptember 8

    Hello @mikek753b,

    Thank you for reaching out! Currently, there is no option to connect to TreasuryDirect in Quicken for Windows because of a data quality issue. I forwarded this question to the proper channels to find out if there are any plans to have the connection option added to Quicken for Windows in the future. I have not received a response yet, but will post back once I receive more information.

    Thank you!

  • DPW-CT
    DPW-CT Member ✭✭

    I hope someone can answer why does it show up as an account that you can connect?

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @DPW-CT,

    Thank you for following up.

    There is no way to connect to Treasury Direct in the Canadian version of Quicken, which is why Quicken Kristina said that. I apologize if this was misleading. Please disregard.

    Now, I can confirm that @Chris_QPW isn't completely wrong either. To my knowledge, in Quicken for Windows, Treasury Direct has been a long-standing issue. However, all of that aside, it does/has worked better in Quicken Mac, and this has been resolving for some users as of today.

    Please try connecting again, and if you still get the error, please refer to the alert I linked in my last comment.

    Hope this helps to clear things up.

    Quicken Alyssa

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