"Done" button missing after accepting downloaded transactions

thompson87
thompson87 Quicken Windows Subscription Member ✭✭
in Download, Add/Update Accounts (Windows)

I have a problem that has been occurring for a long time through multiple Quicken updates, but I'm just getting around to asking about it now. I have two credit card accounts with Chase bank. On the older of the two, but not the newer one, whenever I'm done accepting downloaded transactions I want to press the "Done" button but it is not there. If I minimize the downloaded transactions pane and then open it again the button reappears, although I have to scroll down to find it. Is there a fix? I'm on Quicken Classic Premiere for Windows R65.17. The issue is not intermittent. It happens every time I have downloaded transactions for this account.

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @thompson87,

    Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information. Do you recall roughly when you first noticed this issue? Are you accepting transactions one at a time, or are you clicking Accept All? If possible, please provide a screenshot of what you are seeing (make sure to redact any personal information). If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    I look forward to your response!

    Quicken Kristina

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