Bank of America Checking account numbers are off

I'm experiencing the same issue with my Bank of America Checking Account. For 4 days now, each time I finish reconciling, my numbers are off and I need to adjust my balance to match the bank. Each day it's been different. I've submitted a problem report and hope that can yield some answers.

Hello, Quicken Kristina. I downloaded my transactions today and after categorizing them, it showed a difference in the bank balance and I had to adjust. It is reconciling against the online balance which if I'm not mistaken is the current amount including pending transactions.

I looked at my BofA Account in Quicken and, under Account Details > Online Services, I noticed that the "Reconcile using online balance" checkbox was checked. This must be what's making Quicken make adjustments. Should I try unchecking that box and try again tomorrow?

Hello. I unchecked that box and ran Reconcile again but it was still off by over $400. If I check the box, it's off by quite a bit more but it will adjust to the correct current online balance. I've had to do this every day for 2-3 weeks now. I have a BofA Visa account that has no problems when I Reconcile. I did to a Reactivate accound but it didn't change anything.

Can you tell me if there are still known issues with BofA and Quicken that are being worked on? Should I open a support case to get some specialized support?

Thanks for the help.

I did reach out to support but they were not able to help with my issue. They weren't aware of any BofA checking discrepancies that they were currently working on. They suggested I might want to consider not reconciling each time. That was one way around the problem. I mentioned I hadn't had this issue for years until seeing it in December. At this point I'll hope that like in 2023 when I saw it before, a fix came along with the next update and life was good again.