Subtracting not adding

lamfgo
lamfgo Member
in Errors and Troubleshooting (Windows)

Credit card transaction are subtracting from balance rather than adding. Long time user.

Comments

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    A credit card register normally has a negative balance which is displayed in RED numbers, not BLACK.

    What color is your balance column?

    If Black, you have either lost some debit transactions or duplicated some credit (payment) transactions or your Opening Balance in the register has changed.

    Please confirm RED or Black.

    A screenshot with personal information blacked/fuzzed out would be helpful.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Quicken Anja
    Quicken Anja Moderator mod

    hello @lamfgo,

    We haven't heard back from you in a while. Do you still need assistance?
    If so, could you please provide the details requested by @splasher?

    Check back and let us know! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    Checking in once more before this thread is closed.
    Let us know if you still need assistance.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    Due to the lack of response, I went ahead and closed this post.

    If you still require assistance, please feel free to start a new post.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

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