0/0/1900 and 0/0/2027 Quicken date transactions

JQuick1 · January 9

First, note that this discussion started from troubleshooting Fidelity HSA transactions not being downloaded, as discussed here. This issue includes the infamous Quicken red flag coming up indicating "You have transactions to review". For my issue, since I was seeing no downloaded transactions in the Fidelity account, this adds on further question as to 'how can I have transactions to review when I don't even see a single transaction?'.

After doing some testing, changing "Automatic Entry" from OFF to ON and doing so repeatedly, I have compiled the attached Word document summary. I used the info from Tools…Online Center… for most of these screen shots.

Quicken Fidelity transaction problem.pdf

Below is summary of my questions:

(1) Are $0.00 transaction(s) expected to show in the Tools…Online Center… detail, either with a blank date, or an illegitimate date, such as "0/0/1900"? In both of my examples, this "0/0/1900" date is accompanied by "Activity" of "Credit" - what does this mean?

(2) Are there any "Quicken by design" expectations for "0/0/2027" transactions to be entered into the register under ANY known specific conditions, like shown in some of the screen shots? If not, why are these occurring?

(3) There are some examples where the "Transaction count" for these $0.00 entries are 0, some that are 1. Are there known Quicken design reasons when this count should be 0 vs. 1 and is my data showing unexpected irregularities for either/both of these cases?

(4) There are several transactions showing $0.00 with no date. Is this normal? Some of these transactions have a transaction count of 0, some of 1. Is either/both normal?

(5) Are any of these findings related to why the Fidelity HSA transactions are not being displayed in Quicken, helpful to obtain a permanent resolution to this problem?

NotACPA · January 9

See @Quicken Kristina's update at the bottom of this thread

https://community.quicken.com/discussion/comment/20528466#Comment_20528466?utm_source=community-search&utm_medium=organic-search&utm_term=HSA

JQuick1 · January 9

@NotACPA , I'm not sure exactly what update(s) you are referring to, but I do see the following:

No Transactions for Fidelity HSA Accounts (Ticket 11999090) – HSA accounts are not downloading transactions.
- Status: Ongoing. The only current workaround is manual entry.

However, my point here with this post was to try to provide perhaps some more relevant technical details around what I am seeing with my own Fidelity transaction info, particularly with what could be pertinent technical details that I don't see posted to any degree in the recent past. Specifically, if one searches on "0/0/1900" and "0/0/2027", there are a few threads that mention these transaction dates in the past also being seen, but I don't see anything that explains from anyone on why these bogus dated transactions exist? What is actually causing these? I don't see anything in Kristina's 12/19/2025 Fidelity thread update mentioning these specific dated transactions, but I would imagine this has to be related to some sort of problem, right? And perhaps influencing the root cause of one or many of those problems in Kristina's overall list?

JQuick1 · January 10

@Quicken Kristina using the output data and observation comparisons from my original PDF above and across my own defined Quicken accounts, it appears the "0/0/1900" date and "Activity = Credit" values within the "Transactions" tab of the Tools…Online Center… window are perhaps supposed to be reserved for Direct Connect only defined accounts? If this is the case, it appears the problem with the Fidelity HSA account transactions is that it may still be acting as a "Direct Connect" account even though it is defined as EWC+ within the Quicken app(ie, does it make sense to be showing "0/0/1900" and "Credit" for this Fidelity HSA account?)? Can someone confirm if any of this is valid? I have confirmed that the "Balances" and "Holdings" data displayed here in Quicken is accurate for this HSA account, so that data from Fidelity is clearly getting transferred fine. It appears the only problem is with the individual transactions.

For comparison of other EWC+ defined accounts in Quicken, I have 2 Citi accounts defined as EWC+, and they show a blank date and 0.00 "Charge"(note "Charge" label rather than "Amount"). However, my Citi accounts are "Credit" defined Quicken EWC+ accounts vs. the Fidelity HSA is "Investment" defined Quicken EWC+ account, so perhaps that is a pertinent detail difference observation and related to why the specific Fidelity HSA transactions are not working? I am running version R65.29.

Quicken Kristina · 2:14PM

Hello @JQuick1,

The information about the issue that's available to us is in this announcement:

https://community.quicken.com/discussion/7967098/10-13-25-no-transactions-for-fidelity-hsa-accounts

I hope this helps!

JQuick1 · 2:53PM

@Quicken Kristina and others,

Unfortunately these issues are more than just the Quicken transactional problems (even for just the Fidelity HSA accounts alone). Today, after verbally talking with Fidelity support and Quicken support online chat, I'm unsure if enough technical detail is being passed to both Quicken and Fidelity support. I also question the proactive desire/will to pass these tech details to the appropriate people in an effective and timely manner. Perhaps this is just my own perception and I hope I am wrong.

Due to this outcome and additional results I have seen throughout today, I have compiled my own overall summary results over the past 5 days and questions at the below link. I will leave it up to whatever connections you and other potential influencers may have to Quicken development to determine if/how you want to share this information. Hopefully this info and line of questioning is beneficial.

No Transactions for Fidelity HSA Accounts (Ticket 1999090) – HSA accounts are not downloading transa

0/0/1900 and 0/0/2027 Quicken date transactions

Comments

Categories