Update to Windows 11 seems to have lost Quicken

PaulHampel
PaulHampel Quicken Windows Subscription Member

Since I was updated to Windows 11, I am having a problem with Quicken, along with several others.

  1. The actual program runs fine as long as I start by clicking the QW.exe program or its icon directly.
  2. When I try to start the program by clicking on one of the QDF files, my normal approach, I get a prompt saying I must install the program.
  3. When I right-click one of the QDF files, I can select which program to use to open the file and Quicken is shown as one of the choices. When I select that, I am back to the must-install screen.

Like I said up front, the actual program works exactly as always when I start from the QW.exe file or icon.

I appreciate any suggestions as to how to fix this.

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Answers

  • BK
    BK Quicken Windows Subscription Member ✭✭✭✭

    The issue you are facing may not be as a result of Windows 11, rather the recent releases of Quicken have caused this issue for many users - known problem. The solution is to Uninstall and then Reinstall Quicken using the instruction in the respective links. Hope this helps.

    - Q Win Deluxe user since 2010, US Subscription
    - I don't use Cloud Sync, Mobile & Web, Bill Pay

  • Tom Young
    Tom Young Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I wonder if something's screwed up in the default apps area:

    image.png

    I'm pretty sure that association is handled as part of the install. Maybe a re-install?

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @PaulHampel,

    We haven't heard back from you in a while. Do you still need assistance?
    Were you able to give the suggestions provided above a try?

    Check back and let us know! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    Checking in once more before this thread is closed.
    Let us know if you still need assistance.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    Due to the lack of response, I went ahead and closed this post.

    If you still require assistance, please feel free to start a new post.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.