0/0/1900 and 0/0/2027 Quicken date transactions

JQuick1 · January 9

First, note that this discussion started from troubleshooting Fidelity HSA transactions not being downloaded, as discussed here. This issue includes the infamous Quicken red flag coming up indicating "You have transactions to review". For my issue, since I was seeing no downloaded transactions in the Fidelity account, this adds on further question as to 'how can I have transactions to review when I don't even see a single transaction?'.

After doing some testing, changing "Automatic Entry" from OFF to ON and doing so repeatedly, I have compiled the attached Word document summary. I used the info from Tools…Online Center… for most of these screen shots.

Quicken Fidelity transaction problem.pdf

Below is summary of my questions:

(1) Are $0.00 transaction(s) expected to show in the Tools…Online Center… detail, either with a blank date, or an illegitimate date, such as "0/0/1900"? In both of my examples, this "0/0/1900" date is accompanied by "Activity" of "Credit" - what does this mean?

(2) Are there any "Quicken by design" expectations for "0/0/2027" transactions to be entered into the register under ANY known specific conditions, like shown in some of the screen shots? If not, why are these occurring?

(3) There are some examples where the "Transaction count" for these $0.00 entries are 0, some that are 1. Are there known Quicken design reasons when this count should be 0 vs. 1 and is my data showing unexpected irregularities for either/both of these cases?

(4) There are several transactions showing $0.00 with no date. Is this normal? Some of these transactions have a transaction count of 0, some of 1. Is either/both normal?

(5) Are any of these findings related to why the Fidelity HSA transactions are not being displayed in Quicken, helpful to obtain a permanent resolution to this problem?

NotACPA · January 9

See @Quicken Kristina's update at the bottom of this thread

https://community.quicken.com/discussion/comment/20528466#Comment_20528466?utm_source=community-search&utm_medium=organic-search&utm_term=HSA

JQuick1 · January 9

@NotACPA , I'm not sure exactly what update(s) you are referring to, but I do see the following:

No Transactions for Fidelity HSA Accounts (Ticket 11999090) – HSA accounts are not downloading transactions.
- Status: Ongoing. The only current workaround is manual entry.

However, my point here with this post was to try to provide perhaps some more relevant technical details around what I am seeing with my own Fidelity transaction info, particularly with what could be pertinent technical details that I don't see posted to any degree in the recent past. Specifically, if one searches on "0/0/1900" and "0/0/2027", there are a few threads that mention these transaction dates in the past also being seen, but I don't see anything that explains from anyone on why these bogus dated transactions exist? What is actually causing these? I don't see anything in Kristina's 12/19/2025 Fidelity thread update mentioning these specific dated transactions, but I would imagine this has to be related to some sort of problem, right? And perhaps influencing the root cause of one or many of those problems in Kristina's overall list?

JQuick1 · January 10

@Quicken Kristina using the output data and observation comparisons from my original PDF above and across my own defined Quicken accounts, it appears the "0/0/1900" date and "Activity = Credit" values within the "Transactions" tab of the Tools…Online Center… window are perhaps supposed to be reserved for Direct Connect only defined accounts? If this is the case, it appears the problem with the Fidelity HSA account transactions is that it may still be acting as a "Direct Connect" account even though it is defined as EWC+ within the Quicken app(ie, does it make sense to be showing "0/0/1900" and "Credit" for this Fidelity HSA account?)? Can someone confirm if any of this is valid? I have confirmed that the "Balances" and "Holdings" data displayed here in Quicken is accurate for this HSA account, so that data from Fidelity is clearly getting transferred fine. It appears the only problem is with the individual transactions.

For comparison of other EWC+ defined accounts in Quicken, I have 2 Citi accounts defined as EWC+, and they show a blank date and 0.00 "Charge"(note "Charge" label rather than "Amount"). However, my Citi accounts are "Credit" defined Quicken EWC+ accounts vs. the Fidelity HSA is "Investment" defined Quicken EWC+ account, so perhaps that is a pertinent detail difference observation and related to why the specific Fidelity HSA transactions are not working? I am running version R65.29.

Quicken Kristina · January 13

Hello @JQuick1,

The information about the issue that's available to us is in this announcement:

https://community.quicken.com/discussion/7967098/10-13-25-no-transactions-for-fidelity-hsa-accounts

I hope this helps!

JQuick1 · January 13

@Quicken Kristina and others,

Unfortunately these issues are more than just the Quicken transactional problems (even for just the Fidelity HSA accounts alone). Today, after verbally talking with Fidelity support and Quicken support online chat, I'm unsure if enough technical detail is being passed to both Quicken and Fidelity support. I also question the proactive desire/will to pass these tech details to the appropriate people in an effective and timely manner. Perhaps this is just my own perception and I hope I am wrong.

Due to this outcome and additional results I have seen throughout today, I have compiled my own overall summary results over the past 5 days and questions at the below link. I will leave it up to whatever connections you and other potential influencers may have to Quicken development to determine if/how you want to share this information. Hopefully this info and line of questioning is beneficial.

No Transactions for Fidelity HSA Accounts (Ticket 1999090) – HSA accounts are not downloading transa

S_P · January 16

Since Fidelity was switched to EWC+ today; I started to see transactions downloading for Fidelity HSA from today - earliest date it downloaded was 12/19/2025. Looks like either Fidelity or Quicken has fixed HSA transactions not downloading into Quicken issue.

JQuick1 · January 16

Yes, @S_P. Tracking the details of all the irregular things I personally have seen with the Fidelity HSA account alone has been challenging using this discussion board (the comms gets redundant, difficult to recall/track where what is put, etc…). So I summarized all my own findings at this particular post, with the most recent updates indicating downloaded transactions starting to work the late afternoon of 1/15.

JQuick1 · February 11

I have two questions for others related to this problem:

(1) Is anyone else seeing the "0/0/1900" date show up in the Online Center as the date for the single $0.00 transaction in the "Transactions" tab for their Fidelity HSA account? If not, what date do you see here? Below is an example.

(2) Is anyone else seeing the "0/0/2027" date displayed in the account register for any accounts, action of "MiscExp", and all other fields blank, showing up after a new additional legit downloaded transaction is added to the register? Below are examples, this specific account being of type Direct Connect and auto downloaded transactions. However, I have seen this for EWC+ account and manually entered or auto downloaded transactions as well (see first PDF file in this discussion for an example).

The transaction count of 3 below means there also were 3 corresponding legit(ie, correct date/data) transactions also added at the same time these phantom 0/0/2027 transactions were added; thus each of these 3 transactions potentially having a different date/happening at different times. Yet, all of these non legit transactions show this unexplained "0/0/2027" date. I can manually delete these "extra transactions", but this doesn't resolve the underlying problem, so the same thing occurs again(sporadically and I don't know why?). Ideally root cause can be identified so hopefully a permanent fix can be applied.

john.schultz.jr · February 12

I too am experiencing fictitious dates 0/0/2027 in investment accounts. It self-populates as a ContribZ transaction. I have over thirty. When clicking on the transaction, you can only leave the transaction if you correct the invalid date. The warning panel says "Enter a valid date" . I've been experiencing this invalid date issue for over a year with my Charles Schwab accounts. I have submitted this to Quicken via the Help "report a Problem"

JQuick1 · February 13

@john.schultz.jr Thanks for confirming John. I too can't leave/save the transaction without changing the date to a valid entry. Have you just been deleting these transactions periodically?

Your description sounds similar to me, however, mine populate as the "MiscExp" Action. I'm wondering if this Action type getting auto defined for these fictitious 0/0/2027 transactions relates back to the specific transaction of why Quicken created this additional transaction to begin with? Most recently for me, I believe these bogus "MiscExp" transactions relate back to legit "Bought" and "IntInc" transactions going into the same register at the same time. Do you see any correlation of valid new transaction occurring at the same time as a NEW 0/0/2027 transaction getting added to your register?

Regarding the 0/0/1900 date showing in Tools…Online Center…(#1 issue above), can you confirm if you see this date in any of your transactions for any accounts, particularly any of the $0.00 transactions? I am wondering if this 0/0/1900 date here is possibly related to the 0/0/2027 transactions showing up periodically in the register in some manner?

Quicken Kristina · February 17

Thank you for your replies,

Is this happening in all of your investment accounts? If not, is there any pattern to the ones it is happening in (connected to a specific financial institution, manual, account type, etc.)?

Is it changing the date on real transactions, or fabricating completely new transactions?

Have you tried validating your file to determine whether the issue is file-specific? To validate your file, please save a backup and then follow these steps.

Validate:

File
Validate and Repair File...
Validate File
Click OK
Close the Data Log
Close Quicken (leave it closed for at least 5 secs)
Reopen Quicken and see if the issue persists.

Please let me know how it goes!

JQuick1 · February 23

@Quicken Kristina I have run the Validate in the past and it has not corrected this problem. I will run again soon, but want my wife to reconcile some currently unreconciled CC charges first (don't believe these trans are anyway related since these date problems don't exist for these type of accounts, but I have seen unreconciled downloaded transactions sometimes get deleted in the past when the "Validate" option is run).

Regarding account(s) I have seen this problem with, I have been trying to track this. Thus far, I have noticed that the accounts where these phantom 0/0/2027 transactions periodically show up appear to be accounts that are saving a blank transaction at the bottom/most recent/current date. Below is an example. This transaction copy is the last transaction in my Fidelity HSA account. It is similar for all of my brokerage/investment E*trade accounts too. In particular, note the “Enter/Edit/Delete” buttons being displayed, with current date, but everything else missing. Is this behavior to be expected? To me, it seems that Quicken has created a blank transaction with no info and has saved it as such???

In contrast, below is from E*trade bank account (ie, a non investment account, but transactions are still online downloaded using same overall “Etrade” online account). The date is the same, transaction is blank, the icons at end are different, BUT the transaction is NOT SAVED . In fact, if I click the SAVE icon in this state, nothing happens, which I think is to be expected since I need to fill out all the information of the entire transaction before it should save it, right??? If so, then why isn’t this also required for the investment accounts (see above)?

Regarding the 0/0/1900 date showing up for a single $0.00 transaction in the Fidelity HSA account in Online Center…, it would be great if some other Quicken user or Quicken Support directly, with same type of account, could tell me what they see in this same location to try to determine "what is normal/to be expected here?" For example, should this line be completely gone? Should just the $0.00 be seen and blank Date & Activity values? Something else?

From my initial post above, below is what I see for these different online accounts, only difference is the transaction count is 0 for the account configured for account with auto entered transactions(E*trade, Direct Connect online Investment type, Automatic Entry is on, complete tracking, and a separate linked cash account), transaction count is 1 for the account that requires manual entry(Fidelity HSA, online EWC+ Investment type, Automatic Entry is off, complete tracking, and cash balance is NOT in a different checking account/register).

Lastly, is the data in this 2018 post FAQ: Quicken Windows - red flag but no transactions to review — Quicken still valid/applicable today or should different/additional process be done? I believe the flashing of these red flags in front of these accounts, another thing I am sporadically experiencing, is related to root cause of these 0/0/1900 and 0/0/2027 date problems as well.

0/0/1900 and 0/0/2027 Quicken date transactions

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