Fidelity FDRXX should not be reinvested dividend income

Brad L Vandermoon
Brad L Vandermoon Quicken Mac Subscription Member ✭✭✭✭
edited January 18 in Errors and Troubleshooting (Mac)

FDRXX is a core position option that is treated as cash; however, downloaded transactions come down as "reinvested dividend income" to buy FDRXX. Since these transactions are not classified correctly, the cash balance at Fidelity does not reflect the cash balance in the quicken account. And, i must manually change these transactions to "dividend income" in quicken.

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Comments

  • Brad L Vandermoon
    Brad L Vandermoon Quicken Mac Subscription Member ✭✭✭✭

    @Quicken Kristina @Quicken Anja please add the above to the list of issues you folks are working on with Fidelity.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Brad L Vandermoon,

    Thank you for letting us know you're seeing this issue. For assistance with this issue, please reach out to Quicken Support directly as they have access to tools we can't access on the Community and they're able to escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday. Note - Support will be closed tomorrow, 19 Jan 26, in observance of Martin Luther King Jr. Day.

    I apologize that I could not be of more assistance! 

    Quicken Kristina

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  • Brad L Vandermoon
    Brad L Vandermoon Quicken Mac Subscription Member ✭✭✭✭

    FDRXX is still coming down as reinvested dividend and s/b dividend income. Is anyone going to try to fix this stuff? @Quicken Kristina @Quicken Alyssa @Quicken Anja

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    @Brad L Vandermoon Did you contact Quicken Support about this issue after @Quicken Kristina advised you to do so two weeks ago? What did they say? Did they do a screen share with you to document what you're seeing? Did they give you a ticket number which can be tracked?

    Quicken Mac Subscription • Quicken user since 1993
  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta

    I switched one of my IRA accounts over to having FDRXX as core. Too late for the January dividend but we'll see what happens at the end of February.

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