Salary Splits for paycheck Reminders

TheScherb13
TheScherb13 Quicken Windows Subscription Member

Has the issue with splits being reorganized been resolved. I have been looking for a resolution to this issue, and I have failed to see one currently in any previous posts.

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @TheScherb13,

    Thank you for reaching out! To clarify, is the issue you're talking about the one described in this earlier discussion?

    If it is, I can see the ticket for that issue (CTP-13929) is closed.

    If it is not, please give more information about the issue, so I can better assist.

    I look forward to your response!

    Quicken Kristina

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  • TheScherb13
    TheScherb13 Quicken Windows Subscription Member

    Yes this is the same issue.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for confirming,

    The issue was re-opened recently, because customers report it's still happening. If you would like me to add you to the ticket, please provide the following information:

    1. Is this happening only with paycheck reminders?
      1. If not, what other reminders are affected?
    2. Please navigate to Help>Report a Problem and send a problem report with log files, a sanitized copy of the file in which the issue is happening, and a screenshot of the reminder total amount attached. Report a problem QWin copy.png
      1. Problem reports allow a maximum of 10 attachments. You can unselect any log files with OLD in the filename to make room, if needed, or send a 2nd problem report with the additional information.

    Please let me know when you send the problem report, if you do.

    Thank you!

    Quicken Kristina

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